Meta Complaint Sentiment: Negative

Our sentiment meter has identified a 67% increase in complaints about Meta over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Meta's offerings.

Sentiment data last updated on May 3, 2024

Meta complaint process

Do you have a dispute or had a bad customer experience with Meta? Submit your Meta complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Meta.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Meta complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Meta?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Meta complaints chart

We have received 59 complaints about Meta over the last 12 months. The graph below shows a monthly breakdown.

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Meta complaint statistics

Curious about Meta's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

178
Total complaints
177
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 179 ratings

How to contact the customer service of Meta?

Below, you will find the contact information for the complaint department of Meta. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Meta through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Meta reviews: (178)

Authentic experiences shared by our community for your benefit.

Too long for resilution

Complaint from Damned annoyed on 02 March 2024 about Meta.

I have somehow managed to set up 2 accounts with one email address. One with an upper case and one lower case start. Logging on to the lower case via the app it switches it to a capital letter so loggs... Read more

Comments: 0
Rating:

Blocked Comments (yet again)

Complaint from RyRyBones on 23 February 2024 about Meta.

Yet again, a single comment of around a couple hundred characters has been blocked and deleted because it goes against their guidelines for SPAM. This time, unlike the previous times directly referencing Israel's illegal settlements and the on-going genocide of... Read more

Comments: 0
Rating:

Discrimination and unwarranted restrictions

Complaint from Roxi_dlite on 30 January 2024 about Meta.

I am filing a major complaint for discrimination against Instagram/Meta. My account has been subjected to significant restrictions. When I try to access my account via URL, a warning message pops up stating, We received a legal request to restrict this... Read more

Comments: 0
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Meta service response time

Complaint from Susannah Thortersen on 17 January 2024 about Meta.

My meta account was hacked on 23-11-23 I notified Meta by email immediately that day. The hackers gained access to our advertising account and placed fraudulent adverts using our account. They ran up bills for advertising with meta and took payments through... Read more

Comments: 0
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account has been disabled

Complaint from Privacy.hsm on 15 January 2024 about Meta.

my account instagram has been disabled permanently, without a convincing reason. My account is a personal account, does not violate anyone’s identity and does not violate the laws and policies of the community. It was disabled for a while and I... Read more

Comments: 0
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This Account cannot use WhatsApp

Complaint from SharukhMalik22795 on 06 January 2024 about Meta.

My Phone Number can't login my whatsApp Account to the error show this msg This Account cannot use WhatsApp how to resolve this problem as soon as possible Read more

Comments: 0
Rating:

Stealing money

Complaint from Sharn on 25 December 2023 about Meta.

Meta charged me double for posting an add twice. I contacted them and they argued the error for months. Some staff would see The error and promise a refund - never happened. Some staff sent me through so many departments and... Read more

Comments: 0
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We all Africans are not eligible to monetize meta platform

Complaint from Stephen o Joshua on 06 December 2023 about Meta.

Other nationalities and being eligible to monetize their content except Africans especially here in Nigeria please the management has to look at for we living in Africa I don't know why a country don't have to be illegible to monetize... Read more

Comments: 0
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Watsapp block

Complaint from Arbaz khan 143 on 04 December 2023 about Meta.

I use watsapp and show me my account was blocked Read more

Comments: 0
Rating:

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