Meta complaint: Disabled Instagram account

Name: Disabled Instagram account
Item: Meta
Rating: 1
Author: Ellan

Open 2 Dec 2022 108 views Social Media

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Filed 2 Dec 2022 by Ellan

It appears that my email address was hacked and they gained access to my Uber, Facebook and Instagram. Before I had a change to secure my Instagram account it was disabled and because of this I also can’t access my Facebook to secure it either. I have tried to find a way to appeal but there is no way to.

Meta complaint: Disabled Instagram account — Photo Ellan uploaded with this complaint

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Case details

Status: Open
Company: Meta
Filed: 2 Dec 2022
Rating: 1/5
Desired resolution: I want my Instagram account restored so that I can use Facebook and Instagram as normal again
Problem: Hacked account disabled, no way to appeal
About: social media account

Progress

Filed
Company notified
Company replied
Resolved

2 Dec 2022 Complaint filed and published
2 Dec 2022 Message from Bizzy: we notified Meta about this complaint.

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