While some customers may still be encountering a bad experience, our sentiment meter has detected a -71% decline in complaints about Meta over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 15, 2024
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We have received 56 complaints about Meta over the last 12 months. The graph below shows a monthly breakdown.
Curious about Meta's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Meta. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Pat1982 on 21 March 2024 about Meta.
Ticket number: 06767644 Good morning, I have sent my meta quest 2 right controller for repair in December 2023, which was more than 3 months ago, during that time I have send messages back and forth regarding the situation of the... Read more
Complaint from Opus on 16 March 2024 about Meta.
I ordered a quest 3 at the end of January and it was shipped by ups. Ups lost the package and admitted that they lost it. They paid out a claim to meta. I have contacted meta... Read more
Complaint from PGray on 11 March 2024 about Meta.
We had our account disabled last year due to Meta taking a huge amount a money in advert costs, it was refunded but since then we have been unable to get is running again. We have contacted Meta every week... Read more
Complaint from Decidoes on 04 March 2024 about Meta.
I have the ai taking down comments and posts that are not breaking any of their rules. For some reason the ai is saying things as simple as actual definitions of words, me entering a discussion about past diagnosis on... Read more
Complaint from Damned annoyed on 02 March 2024 about Meta.
I have somehow managed to set up 2 accounts with one email address. One with an upper case and one lower case start. Logging on to the lower case via the app it switches it to a capital letter so loggs... Read more
Complaint from RyRyBones on 23 February 2024 about Meta.
Yet again, a single comment of around a couple hundred characters has been blocked and deleted because it goes against their guidelines for SPAM. This time, unlike the previous times directly referencing Israel's illegal settlements and the on-going genocide of... Read more
Complaint from pdd on 07 February 2024 about Meta.
Forged cards and money on marketplace none stop does a bot check the ads if its a person they should be sacked Read more
Complaint from Roxi_dlite on 30 January 2024 about Meta.
I am filing a major complaint for discrimination against Instagram/Meta. My account has been subjected to significant restrictions. When I try to access my account via URL, a warning message pops up stating, We received a legal request to restrict this... Read more
Complaint from Susannah Thortersen on 17 January 2024 about Meta.
My meta account was hacked on 23-11-23 I notified Meta by email immediately that day. The hackers gained access to our advertising account and placed fraudulent adverts using our account. They ran up bills for advertising with meta and took payments through... Read more
Complaint from Privacy.hsm on 15 January 2024 about Meta.
my account instagram has been disabled permanently, without a convincing reason. My account is a personal account, does not violate anyone’s identity and does not violate the laws and policies of the community. It was disabled for a while and I... Read more
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