Meta Complaint Sentiment: Negative

Our sentiment meter has identified a 67% increase in complaints about Meta over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Meta's offerings.

Sentiment data last updated on May 3, 2024

Meta complaint process

Do you have a dispute or had a bad customer experience with Meta? Submit your Meta complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Meta.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Meta complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Meta?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Meta complaints chart

We have received 59 complaints about Meta over the last 12 months. The graph below shows a monthly breakdown.

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Meta complaint statistics

Curious about Meta's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

178
Total complaints
177
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 179 ratings

How to contact the customer service of Meta?

Below, you will find the contact information for the complaint department of Meta. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Meta through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Meta reviews: (178)

Authentic experiences shared by our community for your benefit.

My account got hacked

Complaint from nikolay.a on 21 July 2022 about Meta.

My account got hacked due to apperantly poor security standards at Meta. My personal and business information was stolen. So, I am the victim here. Then, on top of that Meta decides to punish me by disableing my account. So,... Read more

Comments: 0
Rating:

Can't access my Facebook account

Complaint from Mohammed Al Ameer on 16 July 2022 about Meta.

I can't access my Facebook account because i can't approve the login on another device or computer and there is no other options to choose from to be able to access my Facebook account. Read more

Comments: 0
Rating:

MISLEADING INFORMATION ON MY PERSON AND ORGANIZATION ON FACEBOOK

Complaint from Hassan Ole Naado on 15 July 2022 about Meta.

A blogger and Facebook members by the name Mohamed Warsama is maligning my name and that of my organization. I am the head of the Muslim umbrella body in Kenya- Supreme Council of Kenya Muslims. Sadly, this individual is abusing... Read more

Comments: 0
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Blocked my account without telling me.

Complaint from HayesPlasticLtd on 14 July 2022 about Meta.

I have had my advertising account disabled, I have had no reason given for this and I cannot review as it will not left me, I am writing as I really do not understand how you keep blocking my advertising... Read more

Comments: 0
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Facebook market place crashing

Complaint from jeanharbut@hotmail.com on 09 July 2022 about Meta.

Every time I’m browsing things for sale , my I pad crashes and I can’t find what I was interested in Read more

Comments: 0
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Denied access to replies on Facebook and Meta cyberspying

Complaint from Roach21 on 04 July 2022 about Meta.

I have been denied access to replying or seeing replies to any posts on Facebook for several weeks and I have no information why except that their help pages inform that it is probably a block for some reason and... Read more

Comments: 0
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Locked out

Complaint from Geoff Armin on 30 June 2022 about Meta.

I’m locked out of face book. Accused of posting “community standard”. I’ve never done what face book accuse me of. I’m 69 years of age and live a clean normal life. Read more

Comments: 0
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Instagram Log in

Complaint from Muskanbhandarii on 27 June 2022 about Meta.

I disabled my Instagram temporarily and I cannot log in to my Instagram even though it was temporary it has been more than a day but it doesn’t let me log in I have tried sending an email but it’s... Read more

Comments: 0
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