Mouldy bread
Complaint from Kittave24 on 12 December 2021 about Lidl.
I brought a couple loaves of bread from this store and when I got home and came to use the bread it was mouldy. I opened it couple hours after buying it . Read more
Lidl complaints
Lidl Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Lidl complaint process
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lidl.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Lidl complaint letter — and send it to their corporate office on your behalf.
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Lidl complaints chart
We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
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Lidl complaint statistics
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
229
Total complaints
228
Open Complaints
0
Complaints pending
1
Complaints resolved
1.4
229 ratings
How to contact the customer service of Lidl?
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
Contact form:
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Lidl reviews: (229)
Authentic experiences shared by our community for your benefit.
weight of product
Complaint from Duco on 12 November 2021 about Lidl.
we bought brussel sprouts which was (we thought) 500 grams. This weight was also on the label. At home I foun f it a bit little for 500 grams so I weighed it and it said 422 grams! Read more
Car parking ticket for innocently shopping from Lidl
Complaint from Hassaballa on 06 November 2021 about Lidl.
On 27102021 I shopped from Lidl Boston Lincolnshire for 44 minutes. I was however shocked to receive a £90 fine for choosing Lidl to shop from when I was actually going to shop from Asda. Lidl has punished me for... Read more
water filled chicken thigh fillets.
Complaint from whartleyuk@hotmail.co.uk on 05 November 2021 about Lidl.
i bought 3 x 500g chicken pieces from lidl. as i put them into the pan,[on top of fried onions and spices] within 5 minutes the pan had filled up with a lot of water, from the chicken. it was... Read more
Missing potato skin
Complaint from Jazzzz on 03 November 2021 about Lidl.
I purchased a box of 6 cheese and onion potato skins and I have opened them up to find only 5 in the box. Read more
Sticky products
Complaint from Dawid on 28 October 2021 about Lidl.
I destroyed my new shirt because a bottle of wine was sticky. So dissatisfied. Read more
contaminated fruit
Complaint from daveclark905@yahoo.co.uk on 27 October 2021 about Lidl.
live woodlice withing punnet of raspberries purchased the previous day Read more
COMPUTER SYSTEM NOT ALLOWING PURCHASES
Complaint from Cyprus Customer on 25 October 2021 about Lidl.
I went today at 07:00 to your above mentioned shop and purhased a number of towels. At the payment point I was informed that the computer system supporting the sales was not updated with the relevant codes so as to... Read more
useless sander
Complaint from Bonnietiler on 22 October 2021 about Lidl.
I bought the sander IAN 321205_1901 and it contained 1 piece of sanding paper. I have since spent days trying to buy replacement sheets. I spoke to customer service, a very unhelpful man who eventually gave me a site Parkside... Read more
product special
Complaint from auto on 19 October 2021 about Lidl.
bought 2 packages of bulbs that were on special buy of 2nd one is 50% off the clerk said it has to be matching numbers??? When I complained he ignored my concern. At another store I bought 2 different bulbs... Read more
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