While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 20 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kaz008 on 29 January 2022 about Lidl.
I am a,regular customer at your west bromwich branch and I am sick to death of not being able to use the TILL facilities. Time and time again your staff close down the only TILL available and telling me to... Read more
Complaint from Bonniejean382 on 27 January 2022 about Lidl.
The breadmaker does not complete its cycles . I have had the machine for a short time and is still under warranty, I have reset the machine many, many times, gotten fresh ingredients, thinking perhaps these were the... Read more
Complaint from Justin Philip on 07 January 2022 about Lidl.
member of staff not wearing mask. This member of staff i have complained about several times. He now has aq badge that is not offi9cial saying I am exempt i do not have to wear a face mask. This is... Read more
Complaint from BG Guy on 06 January 2022 about Lidl.
On January 3rd, 2022 I purchased two Black Angus steaks from your store. It had absolutely no taste and was as tough as an old shoe. I appreciate your company and have always recommended it to my friends but... Read more
Complaint from kibble733737 on 31 December 2021 about Lidl.
i purchased a bag of their deluxe maris piper chunky oven chips ( 1.5 kg bag ) and on opening them i was shocked to see that instead of being chunky as advertised the majority in the bag were either... Read more
Complaint from Mr. D J Stetson on 29 December 2021 about Lidl.
I find it a matter of the utmost importance that in this time of national medical emergency I bring to your attention the appalling behaviour and total indifference for the safety of your customers, as shown by the manager and... Read more
Complaint from ex lidles shopper on 23 December 2021 about Lidl.
I bought a new coffee machine and while shopping in Lidles i bought Bella caffe pods ,I thought these pods would work in the coffee machine. When I returned home we discovered they were not compatible with the machine, As this brand... Read more
Complaint from StevenClydach on 23 December 2021 about Lidl.
I have just opened a bag of sprouts I bought yesterday from your Pontardawe store, as you can see from the photo a substantial amount were bad and were not fit to be eaten. I am glad I have time... Read more
Complaint from 8pointerspike on 21 December 2021 about Lidl.
Was buying 1 item and got on line and was told by cashier after customer in front of me he was closed. I asked if he could take me since I only had 1 item and was told no.... Read more
Complaint from Nicosnic on 21 December 2021 about Lidl.
Dear sir, I am a customer of your group in Cyprus, often visiting the Mouttagiaka, Limassol store twice a day ( on the way to work and also on the way home ). I would estimate spending close to €2,000 each... Read more
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