While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.
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Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nikia on 24 September 2022 about InTown Suites.
I looked at the room first it looked ok but we we got in and settled found out the toilet don't work neither does the microwave smelled like it was going to explode so I went back to see if... Read more
Complaint from Eriqmiles on 04 September 2022 about InTown Suites.
I checked in on the 29th for a week until the 5th which cost $407,00 after calling the night around 9pm I noticed the bed mattress was damage on one half of the bed it was a very uncomfortable sleep... Read more
Complaint from Chemphill on 07 August 2022 about InTown Suites.
I woke up this morning with a roach crawling on me in bed. I have killed well over 20 plus roaches in the last couple days. Also big fuzzy caterpillars in my room crawling out the AC and dead ones... Read more
Complaint from Yolanda Green on 28 June 2022 about InTown Suites.
Toilet broken, they refused to fix and l damn near broke my hand and the manager didn’t give a damn!! Read more
Complaint from littlefoit2346@gmail.com on 28 June 2022 about InTown Suites.
When i was booking this room i was told about the premium room and the built in shelves storage. I didn't get what i was promised. I wasn't told that they didn't supply tissue,soap, pot pans towels.Having had a... Read more
Complaint from Clee72082 on 24 June 2022 about InTown Suites.
I've been staying here for over a year. The property Manger and I have had some conversations about the rules. I pay agonist 300$ a week to stay here. And the internet is always messed up. Included photos . Today... Read more
Complaint from Jetlife82 on 23 June 2022 about InTown Suites.
Me and my family have been here for about 4 months now and there’s a family above us who we’ve made several noise complaints about. It’s becoming a problem because I’ve had to bang on the ceiling to try and... Read more
Complaint from Legal Customer Complaint on 22 June 2022 about InTown Suites.
Reservation made for week June 18-June 25. Upon arrival at 6:50 pm, front desk office doors locked - property attendant stated nothing he could do and office closed on weekend. Had to find other accommodations. Arrived at front desk on... Read more
Complaint from Sondrickdirty@gmail.com on 12 June 2022 about InTown Suites.
I was in room 141 and woke up Saturday morning to bites on my right arm...then when we change rooms our ac unit is leaking and it's no vent over the unit the rug is nasty and the sofa is... Read more
Complaint from miamcbr0 on 08 June 2022 about InTown Suites.
My complaint is about the manager and the housekeeping staff assigned to my room.Ihave had several altercations with them Last year I was sick- asevere allergy attackand was bringing up body fluids. Unable to jump up and run... Read more
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