Cashiers asking for money for a contest
Complaint from Brandon helms on 10 December 2020 about Family Dollar.
We all have hard times so why are your Cashiers asking for money for a contest that will never end Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Neutral
Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
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Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1901 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1901)
Authentic experiences shared by our community for your benefit.
Employee Rude
Complaint from Betsy on 10 December 2020 about Family Dollar.
Employees are rude to customers about Mask being wear in the store Read more
Employee Rude
Complaint from Betsy on 10 December 2020 about Family Dollar.
Employees are rude to customers about Mask being wear in the store Read more
Maria Store supervisor rude and ignored my inquiries
Complaint from Shaelba@gmail.com on 10 December 2020 about Family Dollar.
I went to this store 08794 in Galveston about 4pm. Line 1 and 3 were apparently open because the lights were on. I walked to three only to wait because no o e was three. I finally decided to walk... Read more
Rude Associate
Complaint from Dimples4eva on 09 December 2020 about Family Dollar.
When I walked into the store the associate said hello I spoke but he didnt hear me. So he said wow you looked at me and still didnt speak and said you people. I didnt say anything I just proceeded... Read more
Rude employee
Complaint from Lm806 on 09 December 2020 about Family Dollar.
My son went in the store to get some stuff, he sneezed and the cashier asked Have you come into contact with someone who has covid?. He has allergies. I don't believe he has to disclose why he sneezed 1... Read more
Manager
Complaint from Customer 79830 on 09 December 2020 about Family Dollar.
The manager to the store is rude to customers and the other employees I’ve over heard employees talking about her always leaving on the clock and not returning for the rest of the day she is getting paid and not... Read more
Over charged an not refunded the money considered stealing
Complaint from Fearless 1 on 09 December 2020 about Family Dollar.
Well on 12-06-2020 I have a video as well of this incident an i should be on camera this day at 1:30p.m.-2:00p.m. But this day i bought 4 items an was charged with 6 items an then when i said... Read more
Rude
Complaint from Exhausted customer on 09 December 2020 about Family Dollar.
It’s the only store Livingston has yet it seems the workers take that as “I can be rude to whoever I want because they have to shop here” I’ve been in there a total of 4 times (its new) and... Read more
Manger called me a b
Complaint from Ozie Dixon on 09 December 2020 about Family Dollar.
First when I got to the door it was locked the manger as she claimed to be asked me what did I want and what was it that I was trying to buy before she would unlock the door mind... Read more
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