While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about eDreams over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with eDreams? Submit your eDreams complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eDreams.
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Finally, we can turn your complaint into a professional eDreams complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 87 complaints about eDreams over the last 12 months. The graph below shows a monthly breakdown.
Curious about eDreams's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eDreams. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eDreams by calling 844-539-6719. If you want to reach out to eDreams through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Andreea maya on 18 July 2023 about eDreams.
Hi, today from my bank account was taken 49£ from edreams for edreams prime membership but I didn’t apply for this and I don’t wanted to have it ! I would like to have my money back because this is a... Read more
Complaint from sohail43r on 17 July 2023 about eDreams.
Dear Sir, I hope this mail find you well. This is to inform you about a serious scam problem that I have made a reservation from Skyscanner/eDreams. Dhaka/Bangladesh to Doha Qatar. Which should be one hop connecting flight they issued two separate tickets. one from... Read more
I’ve been asking for a refund for more than 2 months now and they keep saying the same thing to me Read more
Complaint from Elif on 15 July 2023 about eDreams.
I booked my flight on e-dreams via skyscanner. As soon as I made the payment the screen went blank, the payment went through I have been charged no booking reference apprared on the screen so its impossiple to talk to... Read more
In 2021,i purchase a return ticket from kingston jamaica, To Toronto canada, on the date of departure i received an e-mail stated that my flight was cancelled, when i call no one to respond, check online i realize the flight... Read more
Edreams withdrew fee for prime account (64.99 euro) from my bank account but I don't have prime subscription. I submitted to customer service and they said me that really I don't have prime account and for simple account fee... Read more
Complaint from Ion on 09 July 2023 about eDreams.
Last Friday I contacted on line eDREAMS because I did not receive my tickets for my trip Bucharest to Barcelona and back. Also, it automatically show me IN PROCESSING. I was told finally that SORRY SIR WE WILL REIMBURSE YOUR... Read more
We purchased four round trip tickets from NYC to Krakow through eDreams. The outbound flight was cancelled and we were not informed of the cancellation by the airline or by eDreams. We were advised to purchase a new... Read more
Complaint from Ravindu on 05 July 2023 about eDreams.
EDreams took 99.99 dollars from my subscription after I already canceled it I message them many time my they never answer me and didn’t gave my money back Read more
Complaint from abj on 28 June 2023 about eDreams.
EDreams ed by email an incorrect departure date 20 rather than the correct 22 that I had made. I notified them immediately, within 5 hours of receiving first ation and within 9 hours of the original purchase. I am convinced... Read more
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