While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.
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We have received 24 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.
Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.
The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jean I. Gillette on 09 November 2021 about eBay.
Ref ID 15117279058320CN Ref2 SO338347001 I ordered a wreath on the internet. I received a torn package with an ugly crooked wreath with a piece of wood supposed to be a creche, which had become unglued, It is truly the sorriest... Read more
Complaint from CrazyTurk on 19 October 2021 about eBay.
I purchased a Bose unit from a seller on eBay. The product came as dysfunctional. In the reason for return, I placed 'the product doesn't fit' as justification for return. The seller is refusing to return the product's full value... Read more
Complaint from jbj1_2 on 20 September 2021 about eBay.
I avoided a scam on ebay by not sending my ebay gift cards to the seller. When I went to use the cards on ebay they were frozen. The attempt to get them unfrozen with ebay was futile.So I filed... Read more
Complaint from Timkin on 19 September 2021 about eBay.
eB I sent my Sony DSC-HX80, only two months old, to Precision Camera company at the request of Sony. I received it back covered with filthy fingerprints and sticky food, not put fully back together and without my battery. ... Read more
Complaint from KJohns on 13 September 2021 about eBay.
This order was supposed to be free shipping. Instead it came with over $21 in USPS postage due! I heard this was a common scam they use. Of course I refused the package, as it was not provided under the... Read more
Complaint from brianbarrett1@yahoo.com on 18 July 2021 about eBay.
I purchased an item from an Ebay vendor. The item didn't fit. I feel the item description waswrong. After a couple weeks and numerous contacts with the vendor I finally returned the item. I received a partial refund, about one-half... Read more
Complaint from Rqki on 12 July 2021 about eBay.
On Jun 6th I purchased a t-shirt that claimed by the seller on Ebay that it was delivered. I notice on the conformation e-mail that it was sent to the wrong address so I contacted Ebay about the matter and... Read more
Complaint from Done Right by Daniel on 10 July 2021 about eBay.
July 1st, I opened an ebay account and purchased a Ridgid Job max tool head. July 4th, I get a couple emails saying my account was suspended, my bid was cancelled, etc. I didn't bid on anything, I only used... Read more
Complaint from wiongroup on 08 June 2021 about eBay.
I buy, repair, and sell electronics. But eBay doesn't seem to like this, even though on the phone they say they would love for you to use their platform. Today, I spoke with staff because the site said it couldn't verify... Read more
Complaint from Lotuselan on 20 March 2021 about eBay.
After a sale more than a month previously, a seller contacted me to inform me that I had filed a complaint against him, and as a result he’d gotten a negative notice on his account, been fined twenty dollars, and... Read more
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