i was warned not to provide bank infO and SS as it makes thefts easy so I refused to provide for your new payment system. i was told without the information, I would not be able to... Read more
eBay complaints
eBay Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
eBay complaint process
Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eBay complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about eBay?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
eBay complaints chart
We have received 25 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.
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eBay complaint statistics
Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
90
Total complaints
90
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
90 ratings
How to contact the customer service of eBay?
Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-540-3229
Corporate HQ address:
2025 Hamilton Ave, San Jose, CA 95125
Contact form:
The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
eBay reviews: (90)
Authentic experiences shared by our community for your benefit.
Holding funds
Complaint from Claire Mcconnell on 11 December 2022 about eBay.
I have been an eBay seller for a few years and just recently sold some items and have been told I cannot have the funds for 14 days as I am a new seller which I am not Read more
A supposedly eBay finance support agent
Complaint from Dominicamartinez51 on 12 November 2022 about eBay.
On Thursday November 10 2022 i contacted eBay regarding an issue about an item I needed to be refunded and A supposedly eBay finance support agent name George Walker (I doubt that’s his name) stole money from my debit card... Read more
Not refunded for my returns
Complaint from Kathadge on 12 November 2022 about eBay.
I returned a parcel containing 2 similar items. One was refunded, the seller refuses to talk with me about the remainder of the refund. I complained to Ebay, they have done nothing to help me. I’ve tried to report the... Read more
eBay Business Seller Account SUSPENDED
Complaint from gracelay on 11 November 2022 about eBay.
Hi am Arfan Ali, eBay Suspended my account without any reason, I do nothing with my account, am the father of 4 children and working in small office, me and my wife planning to sell item on eBay, and deliver quality... Read more
removal of items racism and antisemitic!
Complaint from memorabilia111 on 10 October 2022 about eBay.
this is not for an event but this has to do with ebay.. A couple weeks ago ebay decided to remove one of your books Lille Lit as well as other material.urthermore there are Little Lit's on ebay right now. They... Read more
Frozen gift cards
Complaint from Do not have account on 30 September 2022 about eBay.
I bought $800 of gift cards supposedly to get discount on ATT. Gave scammers the codes before my daughter told me it was a scam. Immediately called eBay to freeze cards. Scammers were able to get $190 before eBay could... Read more
Unfair pratices against buyers
Complaint from Wiseguy on 15 September 2022 about eBay.
Lately, eBay allows all sellers from foreign countries using fake addresses here in the USA. You have to wait close to two months to get a refund, as a lot of items sold never make it here to the USA.... Read more
Reed Barton Francis 1 Sterling Silver 72 Pc Flatware Set See sold by Seller raphizzle444 onn June 16th
Complaint from CGB REHAB on 26 August 2022 about eBay.
seller Ralphizzle4444 sold my Reed Barton Francis 1 Sterling Silver 72 Pc Flatware Set on July 18th for over $2000 and will not pay me for the set sold. He said the buyer disputed the transaction and will... Read more
RETURNED ITEM FOR CORRECT ITEM
Complaint from k7xe@arrl.net on 26 August 2022 about eBay.
RETURNED ORDER 03-08862-12557 FOR CORRECT ITEM ON JULY 25 I SENT THE TRACKING OF RETURN BUT DID NOT HEAR BACK. IF THEY CAN'T SUPPLY CORRECT ITEM I REQUEST REFUND. JOHN HUNT Read more
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