While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eBay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.
Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.
The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jonathton on 17 May 2023 about eBay.
I was promised a refund of the import fees plus administrative costs for importing a package bought through eBay. Unfortunately eBay managed to mess up the import process and I was not able to get my package unless I pay... Read more
Complaint from lbauta21 on 02 May 2023 about eBay.
eBay set my account in restricted mode, holding my sell fonds. I called, emailed, tested, chatted, and now my resources are exhausted. I provided prove of identity, prove of address, prove of ownership of the sale items. I verified, with eBay,... Read more
Complaint from w_letsberude on 02 May 2023 about eBay.
Refund was kicked back by my closed bank. Ebay claims they haven't gotten it and refuses to issue a refund to another source Read more
Complaint from Rob M on 29 April 2023 about eBay.
I sold merchandise on ebay and the seller paid for the merchandise. Ebay deducted their fee immediately after receiving the sellers money and put my funds on hold. They told me they were holding the funds until the seller picked... Read more
Complaint from grantz123123 on 25 April 2023 about eBay.
Ebay has been hold my payment and asked me to update my banking info, I have done that many times as they requested, I have contacted and chatted with them many times, all the agents promised me it will work... Read more
Complaint from 072592 on 29 March 2023 about eBay.
Purchased large, men's, down vest in February. It turned out to be for a small child (although the tag reads L) and has no down (tag reads polyester). Emailed eBay asking for returnrefund, but unable to add photo... Read more
Complaint from inchoedchai on 26 March 2023 about eBay.
I bought the Chanel jacket euro 1770 from Japanese saler,my both arms werent fit, first i was afraid to return,i tried to sale but nobody accept ,make me worry why a lot place not accepted to sale this... Read more
Complaint from Josh S on 22 March 2023 about eBay.
I sold an item and the buyer wrote me stating the item was fine but had other issues when trying to add his own parts. He then opened a case and I was forced to offer a refund. On the... Read more
Complaint from monicahsouza on 09 February 2023 about eBay.
Hi my name is Monica I am contacting you to inform you that my ebay account has been suspended. after trying to log into my account, i got an email saying my account was suspended I informed via chat that there were several... Read more
Complaint from E-nolan on 06 January 2023 about eBay.
Hi, Ebay put restrictions on my account, I can’t sell anymore on ebay. Why they block my account they didn’t explain properly, what happened, i did sell 4 phones and later after 2-3 hours I cancelled them because unfortunately they been blacklisted.... Read more
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