eBay complaint: Nativity Christmas Wreath

Complaint from Jean I. Gillette reported on 09 November 2021 about eBay

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My complaint:

Ref ID 15117279058320CN Ref2 SO338347001

I ordered a wreath on the internet. I received a torn package with an ugly crooked wreath with a piece of wood supposed to be a creche, which had become unglued, It is truly the sorriest excuse for a Nativity wreath I have ever seen. It is disgraceful that a company is allowed to misguide the public by falsly describing this article. I want a return of my money credited on my credit card ASAP.

Suggested solution:

I would like my account credited with a return of my charge ASAP.

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