eBay Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 15, 2024

eBay complaint process

Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional eBay complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about eBay?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

eBay complaints chart

We have received 28 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.

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eBay complaint statistics

Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!

90
Total complaints
90
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 90 ratings

How to contact the customer service of eBay?

Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-540-3229
Corporate HQ address:
2025 Hamilton Ave, San Jose, CA 95125
Contact form:

The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

eBay reviews: (90)

Authentic experiences shared by our community for your benefit.

Thieves, Liars, Conartists

Complaint from jdc20272 on 17 February 2024 about eBay.

eBay has made commitments and promises that they haven't honored which came at a cost to me. Recently I used their platform to sell my SAINT LAURENT MOTORCYCLE JACKET IN PLUNGED LAMBSKIN (US 42, YSL 52, AU 42) Order... Read more

Comments: 0
Rating:

Liars, easy to catch

Complaint from wendelattic on 15 January 2024 about eBay.

I sold a pristine item double boxed it for shipping to rick alvarez in MI. He claims it was destroyed in shipping sends a picture of an items similar to the one I shipped, but destroyed. It is... Read more

Comments: 0
Rating:

Scammers

Complaint from Paul11 on 12 January 2024 about eBay.

I sold my phone on eBay to a person here in the UK I always gave him all the information and always sent him photos showing that the phone had never had any scratches or any problems, I paid for... Read more

Comments: 0
Rating:

Lack of customer support

Complaint from Tommy57 on 23 December 2023 about eBay.

eBay makes it very difficult to contact customer support when having issues. No more online help or email support..... 25 year customer... Calling it quits. Read more

Comments: 0
Rating:

Dishonest business practices

Complaint from PissedoffBrenda on 12 November 2023 about eBay.

My complaint is that back on August 25th 2023 I ordered a blindshell classic cellphone that was made for blind people.On September 4th 2023 I took it to t-mobile to try and get service on it and was told that... Read more

Comments: 0
Rating:

account suspend

Complaint from Travis_smith on 03 November 2023 about eBay.

Hi am Travis James Smith I have attached all the documents for the eBay business account reinstatement, your eBay team suspended my account for some reason, I did nothing with my account, I am create eBay business seller account using... Read more

Comments: 0
Rating:

Complaint Regarding eBay's Withholding of Funds and Account Suspension

Complaint from royhrcg on 02 November 2023 about eBay.

I am reaching out to report an unsettling experience I've had with eBay, which has left me in a precarious financial situation and without satisfactory resolution despite multiple attempts on my part. Background: My name is Adedoyin Adefarakan, a PhD student at... Read more

Comments: 0
Rating:

Tired of eBay screwing me

Complaint from Kissmyassebay on 27 October 2023 about eBay.

So everytime we get payout they put us on hold payment I’m so done with eBay and the shady bull crap pay me my money….. they get their cut right away, right so why don’t I? We overnighted a package... Read more

Comments: 0
Rating:

Paying back my money

Complaint from Dagonheartjo on 14 October 2023 about eBay.

Hi, Suddenly ebay suspend my account without any reason, and they hold my money for 170 days while i have only 1 selling which is delivered to client, but after asking them to release my money they refuse and tell... Read more

Comments: 0
Rating:

eBay suspended my seller account

Complaint from ranafaisal129 on 28 September 2023 about eBay.

I created my ebay seller account by using pakistan details. I am a new seller on ebay. I follow all the ebay policies to create an ebay seller account. Due to some reason my account got suspended, i am selling ... Read more

Comments: 0
Rating:

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