eBay complaint process

Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional eBay complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about eBay?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Neutral

Our sentiment meter has detected that eBay complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +33%.

Updated on September 30, 2023

eBay complaints chart

We have received 28 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.

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eBay complaint statistics

Curious about eBay's track record in addressing complaints? Dive into the all-time complaints data right here!

81
Total complaints
81
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 81 ratings

eBay contact information

Complaint line phone number:
1-866-540-3229
Webcare email:
Pending
Corporate HQ address:
Pending
Contact form:

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

eBay reviews: (81)

eBay suspended my seller account

Complaint from on 28 September 2023 about eBay in category Retail Company

I created my ebay seller account by using pakistan details. I am a new seller on ebay. I follow all the ebay policies to create an ebay seller account. Due to some reason my account got suspended, i am selling ... Read more

Comments: 0
Rating:

Buyer protection

Complaint from on 18 September 2023 about eBay in category Retail Company

Two different sellers shipped items thru USPS their choise with signature required Mail worker came by supposedly scanned items and got signature. That did not happen. have video to prove. Ebay closed case In their words Having reviewed your claim a... Read more

Comments: 0
Rating:

REFUND

Complaint from on 18 September 2023 about eBay in category Retail Company

Good morning, I purchased an item from vintag126060 (Omega Geneve 364435372638) Order number: 05-10465-26062 on Aug 26, 2023. The watch arrived on Tue, Sep 5, and after a brief examination I found that it had a missing part in the movement,... Read more

Comments: 0
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Refund

Complaint from on 07 September 2023 about eBay in category Retail Company

After speaking with a representative from eBay regarding charges to my bank card, eBay agreed to give me a refund. As I'm low on funds I kindly asked how long before I receive the refund and they said it... Read more

Comments: 0
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defective bracelet

Complaint from on 17 August 2023 about eBay in category Retail Company

My sister purchased a bracelet on Ebay for $19.50. It was a dried out, defective clay bracelet that arrived cracked, and crumbled when she tried it on. The seller is a con artist who first wanted to get... Read more

Comments: 0
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racism action from ebay

Complaint from on 14 August 2023 about eBay in category Retail Company

I massage a buyer on my store and i start my massage by Saying ( Salam Alykum ) and because of this salutationو They suspended my account permanently and they write the reason of closing below :Haitham, I have... Read more

Comments: 0
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Sunflowers

Complaint from on 05 August 2023 about eBay in category Retail Company

I ordered two packages of sunflowers at different times.the first package arrived with no problem. I am still waiting for the second package.i have contacted the seller to no avail.i have e.mailed e.bay numerous times,the last begin this morning 25th... Read more

Comments: 0
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Reseller hell

Complaint from on 01 August 2023 about eBay in category Retail Company

Despite using this company for over 11 years I have finally decided to pull the plug and go full time in May. Due to a personal emergency I had several cases opened up against me. When I finally got back... Read more

Comments: 0
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