While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 25 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.
Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.
The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ellen Lynch on 08 August 2022 about eBay.
I ordered Sirocco gift set from Adele Rodriguez. It Didn't smell like sirocco so I called Lucien Lelong they quit manufacturing it in 1985. I sent everything back to her just like i was told. She said I emptied... Read more
Complaint from 383fuelie on 05 August 2022 about eBay.
Seller misrepresented an automobile programmer or tuner as having two more 'unlocks' left in it. The programmer locks to a vehicle when the automobile computer tune is installed, and unlocks from a vehicle when the computer tune is returned to... Read more
Complaint from ruth ennis on 22 July 2022 about eBay.
ordered these through Ebay total of $16.95 for a total of 16 per box. Ordered 1 box. I received these couple days ago. This morning I went to take one out for breakfast. Right away the package felt funny.... Read more
Complaint from classicablue on 16 July 2022 about eBay.
Seller shipped to wrong address but tracking still showed delivery to me. Ebay refused to even compare the delivery address with mine to see I never received it. Seller basically shipped to himself, so tracking shows delivered -... Read more
Complaint from possum brother on 03 July 2022 about eBay.
Ebay sent me email, stating they would charge me 59.99 for shipping label i called them to let them know i don't use shipping labels, in detail i tode them information about how to write or make your own label,... Read more
Complaint from mbleibowitz on 22 June 2022 about eBay.
I realized that I made a mistake in ordering the American Underdog DVD and within 46 minutes I cancelled the order.on June 14th. I received a decision by the seller to decline my request on June 17th. I sent a... Read more
Complaint from Janreec-0 on 13 June 2022 about eBay.
I ordered a food mixer on 2nd November 2021, I complained to the seller on three separate occasions, that this was not working properly, my first complaint was in March, 202. I have never received a reply from them.... Read more
Complaint from jimmytzzz on 04 May 2022 about eBay.
I was assured by your rep. that I would get a refund minus the partial. The partial was for the stone's being underweight, and I had to send the stone out to G.I A. Gemological Institute of America, which took time,... Read more
Complaint from Posh2598 on 28 April 2022 about eBay.
I purchased a diamond tennis bracelet supposedly it was supposed to be real but it wasn’t because I wore it like twice . And today I took it to a jewelry shop because I was thinking about selling it... Read more
Complaint from wstrube5338@msn.com on 14 April 2022 about eBay.
never recive camer Read more
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