While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eBay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 24 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.
Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.
The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Steven Botts on 15 February 2022 about eBay.
I answered an ad in Craig's list posted for the sale of a 2011 Honda CRV by one Rachel Watson. Ms. Watson was asking $1000 and insisted that the sale had to be through ebay and said that she would... Read more
I have tried for over 2 hours today to return the below order but have not been able to. Faced with frustration I contacted my credit card company to dispute the order that ebay says is not in their... Read more
Complaint from LHH1988 on 25 January 2022 about eBay.
I bought a portable dishwasher that was never delivered by the post office the Livermore Post Office is awful they did not leave notices and returned the item. I contacted the seller several times and waited. They did... Read more
Complaint from Mark LeMaire on 20 January 2022 about eBay.
I placed my order on 1-6-2022 Order number 08-08098-14971 for Watts 1 0960080 LF007M1 lead free double check valve. I was charged to my credit card and still haven't received my order. Pleased check into this. I'm not please... Read more
Complaint from Bc841339 on 04 January 2022 about eBay.
Order 265472717093-0. Buyer rkdy2798 requested to cancel his winning bid after winning auction because found better price This left me in a no win situation. Refuse and risk non payment and delay in relisting? Or accept and have to... Read more
Complaint from sjs on 11 December 2021 about eBay.
it states you can sell £3000 a month. i decided to sell childhood toys and a book.so i put the book up for £80 and lead figures for £40 .my account was block for begin unsafe. its a normal gmail... Read more
Complaint from bevo on 07 December 2021 about eBay.
fa person called 0421673330 who advised there has been fraudelent use of my ebay account. I advised i was concerned they were part of the problem so I asked for the name and phone number of their manager to... Read more
Complaint from klang2592 on 04 December 2021 about eBay.
They suspend my account without explanation. Their customer service was nasty and ends the call. Beware do not buy their gift cards. I bought new gift card from slide.com and it was attach to my account and now I have... Read more
Complaint from ANTHONY KNOX on 03 December 2021 about eBay.
I purchased a track suit and returned it on receipt as it did not fit. I returned it by airmail from Sydney on 6 September 2021 within the time permitted. It cost me AUD31.45 for postage and it was in my name... Read more
Complaint from MathildeMBN on 10 November 2021 about eBay.
I bought a number of items off of eBay and I never received them. I called my local post office and they told me, that the address on the packages was unreadable. I put in the right address, when I... Read more
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