While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about eBay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with eBay? Submit your eBay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eBay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eBay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 24 complaints about eBay over the last 12 months. The graph below shows a monthly breakdown.
Curious about eBay's track record in addressing complaints within the Retail Company, Wholesaler category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eBay. To amplify the impact of your complaint, please use our complaint form.
The corporate office of eBay is located at 2025 Hamilton Ave, San Jose, CA 95125. You can contact the customer service of eBay by calling 1-866-540-3229. If you want to reach out to eBay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Honeysauce on 18 November 2020 about eBay.
I had just sold an item on eBay for 300 dollars plus shipping fees. Buyer paid via my PayPal account. I went to print the shipping label on eBay and I immediately received a message from eBay that transaction did... Read more
Complaint from GONZALO BUENTELLO on 07 April 2020 about eBay.
I ordered toilet paper on ebay 32320 and used mastercard to pay but was never told that item was no longer available item was to be deliverd on 33120 but never arrived I checked with bank to see if I... Read more
Complaint from GONZALO BUENTELLO on 05 April 2020 about eBay.
I placed an order for toilet paper with EBAY on the 32320 item was never deliverd I used credit to pay and was charged $26.94 for item that was never deliver on 33120 I got in touch with EBAY to... Read more
Complaint from Bailey65 on 04 January 2020 about eBay.
I purchased some shoes from ebay and when they arrived they where not boxed as described and a size 9 when I ordered a 7.5 I opened a return on the 14 dec 2019 the seller stated wanted To send... Read more
Complaint from Adron2 on 18 August 2019 about eBay.
I was looking for Dove pro age body butter. It is selling for up to £46 on ebay. It is £6.50 in superdrug. How can you justify this?? Read more
Complaint from Jerrys-sabrinas formerly Suzees on 28 February 2019 about eBay.
Hello Hold your breath PP too all this is documented I'm broke now class action and others want to help. It's hard to get a real job with this and no money can't start my auction back... Read more
Complaint from Bobandmarcy on 13 February 2019 about eBay.
Bought a camera from an eBay seller to take on vacation and during that vacation the camera went belly up. When contacted company wouldn't exchange camera because purchase was more than 30 days previous. eBay allows no means of contact... Read more
Complaint from Ness1955 on 09 February 2019 about eBay.
I bought starter vape kit only 3 weeks old LeekING won't hold liquid and spits hot Coals out which burn your mouth Read more
Complaint from CeCe on 27 December 2018 about eBay.
Ordered 925 sterling silver (large) crucifix from them. Arrived, and definitely NOT 925 sterling silver! It's just steel! I buy LOTS of 925 sterling silver! I know a phony when I see it! Vendor VERY hostile and immature! Business in... Read more
Complaint from Lynette Buckley on 29 November 2018 about eBay.
I ordered an item on eBay from a company called calsplash (that is what the charge on my c c was). The item was defective and the seller ignored my many emails. I contacted eBay who sent me to PayPal... Read more
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