eBay complaint: Sold junk and won’t allow an exchange

Name: Sold junk and won't allow an exchange
Item: eBay
Rating: 1
Author: Bobandmarcy

Open 13 Feb 2019 968 views Retail Company Wholesaler

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Filed 13 Feb 2019 by Bobandmarcy

Bought a camera from an eBay seller to take on vacation and during that vacation the camera went belly up. When contacted company wouldn’t exchange camera because purchase was more than 30 days previous. eBay allows no means of contact to explain issue.

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Case details

Status: Open
Company: eBay
Filed: 13 Feb 2019
Rating: 1/5
Desired resolution: Exchange item for one that works.
Problem: Camera failed, exchange refused after thirty days
About: camera

Progress

Filed
Company notified
Company replied
Resolved

13 Feb 2019 Complaint filed and published
13 Feb 2019 Message from Bizzy: we notified eBay about this complaint.

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