eBay complaint: Free Shipping order came with $21 in postage due!

Name: Free Shipping order came with $21 in postage due!
Item: eBay
Author: Krista

Open 13 Sep 2021 207 views Retail Company Wholesaler

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Filed 13 Sep 2021 by Krista

This order was supposed to be free shipping. Instead it came with over $21 in USPS postage due! I heard this was a common scam they use. Of course I refused the package, as it was not provided under the agreed terms.

EBAY, this type of issue should trump any positive reviews the company gets.

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Case details

Status: Open
Company: eBay
Filed: 13 Sep 2021
Desired resolution: Honor the money back guarantee and immediately refund my money paid toward the order.
Problem: Free-shipping order arrived with postage due
About: online order
At stake: $21

Progress

Filed
Company notified
Company replied
Resolved

13 Sep 2021 Complaint filed and published
13 Sep 2021 Message from Bizzy: we notified eBay about this complaint.

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