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eBay complaint: Suspended Account After Talking With Staff to Have Account Approved.

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Filed 8 Jun 2021 by John

I buy, repair, and sell electronics. But eBay doesn’t seem to like this, even though on the phone they say they would love for you to use their platform.

Today, I spoke with staff because the site said it couldn’t verify my identity. So I did what I was instructed to do and contacted them via Chat. They approved my account after asking me a question then one hour later they suspended my account. Yet on a prior account they allowed a seller to claim I gave a bad address when the seller didn’t have the item.

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Discussion

1 comment

  1. wiongroup

    FYI for all, eBay has no intention on resolving issues. They have gone to a the FB mentality that they closed down phone services (including call backs), no more email, and will only allow you to talk to an automated assistant. In other words, they are too big to care!

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