Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +17%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 113 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

438
Total complaints
436
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 438 ratings

Dollar General reviews: (438)

Authentic experiences shared by our community for your benefit.

Dispute charge

Complaint from mparmygirl05 on 14 July 2023 about Dollar General.

I was part of a scam involving an apple everything gift card for 500. It was paid with my bank card two cards one total 52.32 which has been taking care of the rest was on my bank card... Read more

Comments: 0
Rating:

Refused service

Complaint from aalyaj on 11 July 2023 about Dollar General.

I went to the store at 9:40pm because i know for sure they closed at 10. And the cashier was like we’re closed and refused me and a couple customers that was outside service. So i said “stop lying i... Read more

Comments: 0
Rating:

Angry employees

Complaint from Morganmomma on 08 July 2023 about Dollar General.

I was in line waiting to be taken care of on friday july 7, and one employee asked the other to ring the person in front of me out because they were at his register. The older man told the... Read more

Comments: 0
Rating:

Paycheck

Complaint from Redbone 72 on 30 June 2023 about Dollar General.

I have not gotten my check from last Friday 23 of this month Payroll said they direct deposited it. But the say they don’t have a direct deposit from Dollar General at all . I call payroll... Read more

Comments: 0
Rating:

Violation of company policy's

Complaint from larrysmith1683 on 26 June 2023 about Dollar General.

On 6-24-23 I shopped at the dollar general the manager was there purchased my things and left. Then on 6-25-23 I entered the store at about 6:00 pm and was met by the manager and told that she had caught... Read more

Comments: 0
Rating:

Manager out of line

Complaint from Brianne865 on 26 June 2023 about Dollar General.

This manager there yelled at me and trespassed me all because somebody I was talking to outside had went and looked in their dumpster. I was looking excuse me, because I was right inside in the from if the store... Read more

Comments: 0
Rating:

Inappropriate Conduct

Complaint from TelManier on 24 June 2023 about Dollar General.

A Dollar General Employee walked into the store, his name tag labeling him as Mark. Once he was at the counter, he made his order, and while the server was putting in the information, he began making sexual and inappropriate... Read more

Comments: 0
Rating:

Very rude

Complaint from Nancy Douglas on 21 June 2023 about Dollar General.

The manager was very rude made statement about a 100 dollar bill had over 40 dollars in merchandise and she said this was not a bank I have made sure this rude behavior was posted on Facebook and that anyone... Read more

Comments: 0
Rating:

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