Dollar General Complaint Sentiment: Negative

Our sentiment meter has identified a 45% increase in complaints about Dollar General over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dollar General's offerings.

Sentiment data last updated on April 20, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

436
Total complaints
434
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 436 ratings

Dollar General reviews: (436)

Authentic experiences shared by our community for your benefit.

Rude employee

Complaint from Torigunn on 04 August 2023 about Dollar General.

There's a very rude employee working for yall I had made a complaint on the worker before to the store manager. She told me she would talk to her. Well the girl still had an attitude an is very ugly.... Read more

Comments: 0
Rating:

Racism and creating a hostile environment

Complaint from Sychic1spot on 02 August 2023 about Dollar General.

A Dollar General truck stopped in front of me on Wrightsboro to turn into the parking lot. The driver decided to backup into my car. He ignored the fact he hit my car and just pulled into unload. The... Read more

Comments: 0
Rating:

Hvac

Complaint from carolcoxwheeler@yahoo.com on 31 July 2023 about Dollar General.

This store has not had any hvac since at least the middle of June. Because the owner or corporation can decide who is financially responsible for repairs or replacement. This store is in the Deep South and a small town.... Read more

Comments: 0
Rating:

Filthy

Complaint from Police on 30 July 2023 about Dollar General.

Filthy dirty store floors were awful merchandise strewn all over the place. It was absolutely horrible!!! Read more

Comments: 0
Rating:

Poor workers

Complaint from Danny044 on 29 July 2023 about Dollar General.

How u doin my name is ms Jones and I gone to the dollar general on 186 west market street. First the little worker they do have is very disrespectful and dnt let me get on the manger who work... Read more

Comments: 0
Rating:

Wrongful termination

Complaint from Juan22woody on 23 July 2023 about Dollar General.

Dollar General claims to have an open door policy. Not! I gave a 2 week notice of stepping down. My DM talked me into staying few weeks more for inventory so I did. After she had not hired anyone to... Read more

Comments: 0
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Store Manager

Complaint from SarahJames32 on 23 July 2023 about Dollar General.

I have a major complaint about the Store Manager at dollar general in State Road. Her name is Jennifer. She is constantly in a bad mood and not public friendly to any of her customers! I've been in there on... Read more

Comments: 0
Rating:

Dispute charge

Complaint from mparmygirl05 on 14 July 2023 about Dollar General.

I was part of a scam involving an apple everything gift card for 500. It was paid with my bank card two cards one total 52.32 which has been taking care of the rest was on my bank card... Read more

Comments: 0
Rating:

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