CVS Pharmacy Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 9, 2024

CVS Pharmacy complaint process

Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Pharmacy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Pharmacy complaints chart

We have received 11 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.

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CVS Pharmacy complaint statistics

Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

122
Total complaints
122
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 122 ratings

How to contact the customer service of CVS Pharmacy?

Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7287
Contact form:

You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Pharmacy reviews: (122)

Authentic experiences shared by our community for your benefit.

Rude

Complaint from Julie gunn on 01 October 2022 about CVS Pharmacy.

Very rude staff. Shakeir is the most rudest person that I have ever met. Did not return my debt card pharmacist had to stop what he was doing and see were my debt card was. Ever time I come to... Read more

Comments: 0
Rating:

Refill

Complaint from Postalliz on 30 September 2022 about CVS Pharmacy.

My dr. Sent a prescription to cvs pharmacy yesterday. I called today to see if it was ready and was told it was too early , my insurance would not pay until Oct 3. I checked with my insurance and... Read more

Comments: 0
Rating:

Lack of staff and management

Complaint from Markj1954mark on 21 September 2022 about CVS Pharmacy.

Staff at pharmacy is undermanned. One working window, one answering calls, one working register and one pharmacist. The pharmacist needs help and the others need to be trained to know how to process people through. That was my first complaint.... Read more

Comments: 1
Rating:

Pharmacist is a Liar and Rude

Complaint from Mary4099 on 21 September 2022 about CVS Pharmacy.

Store on Highway 92, Acworth, Ga. The pharmacist there is rude and a liar. My husband has been on pain medication with the same Dr. for 11 years. Last time he went to fill it he... Read more

Comments: 0
Rating:

Cvs pharmacy

Complaint from Melodyiannacone on 12 September 2022 about CVS Pharmacy.

I was in er sat evening they called in a prescription for me. My first trip to pick up my medicine there was a note posted they are closed daily from.1:30-2:00 for lunch of course it was 1:29 so... Read more

Comments: 0
Rating:

Failure to deliver Rx on time.

Complaint from dw.frederick@yahoo.com on 12 September 2022 about CVS Pharmacy.

Called the Rx to find out why I have a call to fill. I asked the name of the person answering the call and she hung up on me. This is the second time this has happened. People at this... Read more

Comments: 0
Rating:

5 Day Rule on Certain Medications

Complaint from Old Tired on 11 September 2022 about CVS Pharmacy.

Sirs; I'm not so sure that you've actually thought this process through in it's entirety. I get a 30 day script from a pain management Dr. yet you push it back to 35 days. I understand the the why's yet I... Read more

Comments: 0
Rating:

Coupons

Complaint from Shirley Sue Curtis on 08 September 2022 about CVS Pharmacy.

Why don't I receive 40% off coupons via e-mail any longer? Read more

Comments: 0
Rating:

Defective tests

Complaint from Skipdarling on 04 September 2022 about CVS Pharmacy.

These quickvue tests sold in carver have a vile to activate the test are empty and they can not be returned. The test are useless Read more

Comments: 0
Rating:

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