My complaint:
This store (and its staff) is an absolute NIGHTMARE!!! Avoid at all costs.
They do not answer the phone, ever. Over the past 3 days I’ve called over 10 times and been on hold for over 3 hours! I’m handicap and cannot easily come into the store myself for help. This is unacceptable from a pharmacy!
Today I was forced to go into the store in person to sort out an error on their part and was treated like a dog! Yasmin, one of the pharmacy techs is obnoxiously rude and ugly to customers and no one steps in. She’s a bully and needs to be fired! I waited my turn in line then asked her for help and she refused to assist. I then asked for corporates number…. she then started yelling at me in front of everyone that they are obviously too busy for me and to have a very very blessed day ….. I would have rather been kicked or spit on by this joke of human being. Her customer service skills are non existent and she’s going to get someone hurt or killed with her negligence to people’s medication needs….. Someone needs to step in and clean house ASAP! I will no longer use this pharmacy, and in fact my experience was so bad that I refuse to use CVS anymore at all…. The sad part is, after this happened I had other shoppers ask me for corporates number as well and stated they will never shop that store either. What a joke of a place!!!!
Suggested solution:
Contact me and apologize
