CVS Pharmacy complaint: Online appt for covid booster
Filed 24 Sep 2023 by Adrienne
I made an appt online to get a booster vaccine. When I got to cvs they told me they didn’t have an appt for me and that I was at the wrong address. I showed my appt to them and I was at the right address. The person that was helping me was in no means polite. I was then asked for my insurance card and was told they don’t accept kaiser. It may not be this pharmacy’s fault but online I was asked my insurance provider and medical record number and it proceeded to give me an appt. I just found it a waste of time to go and be told they don’t accept my insurance. It would have been nice for someone to call me days ahead or the day of to let me know considering my name and phone number were provided.
Report
Discussion
0 comments
No comments yet. Been through something similar with CVS Pharmacy? Start the discussion above.
More CVS Pharmacy complaints
View all 123What a joke!!!
This store (and its staff) is an absolute NIGHTMARE!!! Avoid at all costs. They do not answer the phone, ever.…
Flu shot
I made appointment for my flu shot I went in at my time and they tell me they don’t have…
Difficult Establishment
Hello, this location was supposed to open at 9am. It is now 9:21am on 8122. There is a line inside…