CVS Pharmacy Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

CVS Pharmacy complaint process

Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Pharmacy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Pharmacy complaints chart

We have received 12 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.

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CVS Pharmacy complaint statistics

Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

122
Total complaints
122
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 122 ratings

How to contact the customer service of CVS Pharmacy?

Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7287
Contact form:

You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Pharmacy reviews: (122)

Authentic experiences shared by our community for your benefit.

Unable to fill Pain Medication

Complaint from StillinPain on 26 February 2024 about CVS Pharmacy.

My physician called in pain medication to my CVS on Feb 8th. I received notice in the CVS app that it was on hold due to being out of stock and to contact the pharmacist in 2 days if not... Read more

Comments: 0
Rating:

Prescription constantly out of stock

Complaint from Stella07 on 19 February 2024 about CVS Pharmacy.

I am having a difficult time getting my prescription, which happens just about every month. I went into the store last Saturday (2/10) to inquire about when it would be ready. The pharmacist said they do not have... Read more

Comments: 0
Rating:

Closing before 6 pm

Complaint from Mary mcshea on 07 November 2023 about CVS Pharmacy.

I went to the drive threw at 555 last Saturday night. I work and that was a the only time I could get there. The drive threw window was closed. I could see people in the pharmacy. I honked my... Read more

Comments: 0
Rating:

Discrimination against patients

Complaint from Donald86 on 07 November 2023 about CVS Pharmacy.

The Female Pharmacist picks and chooses who she fills prescriptions and she Discriminates me by looking up my medication and not filling new scripts I get because she feels I don’t need it even tho my doctor wants me to... Read more

Comments: 0
Rating:

What a joke!!!

Complaint from Klyons on 29 September 2023 about CVS Pharmacy.

This store (and its staff) is an absolute NIGHTMARE!!! Avoid at all costs. They do not answer the phone, ever. Over the past 3 days I've called over 10 times and been on hold for over 3 hours! I'm handicap... Read more

Comments: 0
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Online appt for covid booster

Complaint from Venusdmila on 24 September 2023 about CVS Pharmacy.

I made an appt online to get a booster vaccine. When I got to cvs they told me they didn't have an appt for me and that I was at the wrong address. I showed my appt to them and... Read more

Comments: 0
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Flu shot

Complaint from Tonja on 10 August 2023 about CVS Pharmacy.

I made appointment for my flu shot I went in at my time and they tell me they don’t have any flu shots how can CVs app have Appointments but they don’t have the flu shots that is very wrong Read more

Comments: 0
Rating:

Very Rude Pharmacist

Complaint from Fashawn21 on 24 May 2023 about CVS Pharmacy.

All I did was go up to counter to ask the pharmacist that I was picking up my prescription....gave her my birthdate/name....she jumped on me and said I needed to call my Dr.'s office........and I said.....my Dr. Said it was... Read more

Comments: 0
Rating:

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