CVS Pharmacy complaint: Breaking RegulationLaw?
Filed 14 Oct 2022 by Adam
The Pharmacy at the Roscoe, IL store is not performing at an adequate level and should be closed pending further review. In their own words, they are “days” behind on filling prescriptions. They are turning people away, and telling people they are free to wait, however, they will not continue working past their posted closing time. A customer verified that they would not fill her prescription for a sick child at home, and they ed yes, and stated that they could “hopefully” fulfill it the next day. Another customer’s prescription was sent in 5 days prior and they were turned away. This has been ongoing for a few months. The drive-thru has been closed as well (which, I’m not sure what difference that makes). Their reasoning is that they are “short-staffed”.
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