Walgreens Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Walgreens over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 1, 2024

Walgreens complaint process

Do you have a dispute or had a bad customer experience with Walgreens? Submit your Walgreens complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walgreens.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walgreens complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walgreens?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walgreens complaints chart

We have received 16 complaints about Walgreens over the last 12 months. The graph below shows a monthly breakdown.

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Walgreens complaint statistics

Curious about Walgreens's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

43
Total complaints
43
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 43 ratings

How to contact the customer service of Walgreens?

Below, you will find the contact information for the complaint department of Walgreens. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-4733
Contact form:

You can contact the customer service of Walgreens by calling 1-800-925-4733. If you want to reach out to Walgreens through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walgreens reviews: (43)

Authentic experiences shared by our community for your benefit.

Harassment by pharmacy manager

Complaint from anaa on 27 December 2023 about Walgreens.

I was insulted, harassed, and threatened over the phone by a staff member who identified themself as a “pharmacy operations manager” by the name of La Shonda. They did not work with me to get this prescription filled and threatened... Read more

Comments: 0
Rating:

Apple gift card valid code

Complaint from Marian Rogers on 27 November 2023 about Walgreens.

I purchase an Apple gift card worth of $200 the card is void I called Apple to lodge a complaint but they say I’ll get new card for exchange Read more

Comments: 0
Rating:

Rewards redemption

Complaint from Elfie on 08 November 2023 about Walgreens.

Tried to redeem my rewards points and they won’t let me because I don’t remember my zip code for the city I lived in when I signed up with Walgreens Read more

Comments: 0
Rating:

Lazy people, lack of personal, service too slow

Complaint from Norma Vegas on 05 October 2023 about Walgreens.

Waiting 3 hours for a prescription, and personnel dont care for people waiting in line, for so long, and is always the same way, they have 4 register, and just one opened, considering not going to Walgreen anymore... Read more

Comments: 0
Rating:

Escorted out by Police

Complaint from PRC67 on 18 September 2023 about Walgreens.

I shopped and paid for items took bags to car, went back in to print pictures and manager apparently called the law said I was in there too long!!!! I am employed at Walgreen's in another state, I would never... Read more

Comments: 0
Rating:

Rude condescending comment

Complaint from 123345 on 25 August 2023 about Walgreens.

I was filling my monthly prescription like I always do, upon leaving the dr office because it is 25 minutes away from my house and usually go late in the day and want to avoid rush hour traffic. Today, I... Read more

Comments: 0
Rating:

Undesinated

Complaint from Latrice2020 on 17 August 2023 about Walgreens.

So I am not a reg. Shopper; However, on or about July 2nd year to date I purchased a few items to Include but not limited to a pre paid visa card. To find... Read more

Comments: 0
Rating:

Mints

Complaint from Durango X. on 07 August 2023 about Walgreens.

I've been going to Walgreens for 30 years and I purchase several items a month and that includes the altoid mints...the one I usually buy hasn't been there in over six months or better so now I have to buy... Read more

Comments: 0
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Pharmacy closed during business hours

Complaint from Kaypick on 02 August 2023 about Walgreens.

This is the second time I have come to this pharmacy during its normal business hours and it has been temporarily closed. Thus is unacceptable!! When my prescriptions are called in and my doctors office is closed I have no... Read more

Comments: 0
Rating:

manger was rude to me

Complaint from guytrisookhoo@gmail.com on 29 July 2023 about Walgreens.

it was there falt with a med that i was not sop to get and the give it to me Read more

Comments: 0
Rating:

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