While Kinney Drugs is a trusted pharmacy for many, complaint data from our community has highlighted a few recurring issues concerning their service. Common complaints include encounters with unprofessional pharmacists who may not provide the expected level of customer care, and difficulties in updating personal information such as addresses.
To avoid these issues, we strongly advise customers to double-check the details they provide and confirm that any changes have been updated in the system. If you experience any concerns with staff behavior or data updates, report these instances to management promptly and keep a record of all interactions and communications for reference.
Do you have a dispute or had a bad customer experience with Kinney Drugs? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Kinney Drugs.
Our sentiment meter has detected that Kinney Drugs complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Kinney Drugs, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Kinney Drugs over the last 12 months. The graph below shows a monthly breakdown.
Curious about Kinney Drugs's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Kinney Drugs. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Kinney Drugs is located at 29 E Main St Gouverneur, NY 13642. You can contact the customer service of Kinney Drugs by calling 315-287-3600. If you want to reach out to Kinney Drugs through their own website, you can use their contact form.
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Helpful experiences shared by verified Kinney Drugs customers. Search, discuss and connect with other people in our community.
Complaint from Tosca1111 on 05 March 2024 about Kinney Drugs.
The pharmacist offered no help regarding the fact the insurance system was down and I could not afford my husband’s prescription. The pharmacist, did not even glance as she loudly dictated to the young associate “how to handle” me. I... Read more
Complaint from C Schillinger on 04 December 2023 about Kinney Drugs.
Someone else is using our address under there name at the pharmacy. Find this a violation and very irritating. Read more
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