Kinney Drugs complaint: Unprofessional pharmacist

The pharmacist offered no help regarding the fact the insurance system was down and I could not afford my husband’s prescription. The pharmacist, did not even glance as she loudly dictated to the young associate “how to handle” me. I was not rude or loud and was checking my bank account for funds. The young girl was kind and patient while she loudly kept saying “it’s only $11!”

I said I lost my job and that’s all the money I have this week to feed my family. She flipped her hair and giggled with the other girls as I walked out in tears. When I came back to get the medicine for my husband I very quietly made the transaction with the young girl and asked for the pharmacist name.

Cameras and witnesses will attest I never once reacted in any way to her other than to silently cry. ****  knew the insurance system was down, that we always fill prescriptions with **** , that my husband is a veteran as she always waits on him, and would not even offer human kindness. She lacks the basic edict to work in customer service, yet alone in one literally controlling someone’s health and wellbeing. Disgusting example of what **** tolerates in their pharmacist.