CVS Pharmacy Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

CVS Pharmacy complaint process

Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Pharmacy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Pharmacy complaints chart

We have received 12 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.

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CVS Pharmacy complaint statistics

Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

122
Total complaints
122
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 122 ratings

How to contact the customer service of CVS Pharmacy?

Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7287
Contact form:

You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Pharmacy reviews: (122)

Authentic experiences shared by our community for your benefit.

Mistreated

Complaint from stewgibbs@yahoo.com on 21 October 2021 about CVS Pharmacy.

Hi i am a 84 year old male went to CVS to get a flu shot checked in gave them my insurance card have been geting shots last 3 years their, She took my card than asked me... Read more

Comments: 0
Rating:

Unprofessionsl

Complaint from Consumernomore on 21 October 2021 about CVS Pharmacy.

Prescribed antibiotics, script was not filled, than they dod a partisl fill and told me to comecback next day for the rest. Script was never filled and and out of stock 3rd time coming here medication is out of... Read more

Comments: 0
Rating:

Messing up dosage size

Complaint from frustrated consumer on 13 October 2021 about CVS Pharmacy.

On three different occasions, today being the latest, the dosage of the prescription that my wife was notified was ready, was incorrect. Of course, since she brought the medication home before she looked at the dosage size and realized... Read more

Comments: 0
Rating:

Refusal to Check me Out at the Cash Register

Complaint from Music Teacher and Composer on 12 October 2021 about CVS Pharmacy.

On Monday evening on October 11, 2021, I walked into CVS to purchase some paper plates. After purchasing the paper plates, I got into line at the cash register. There was a lady in front of me checking out. She... Read more

Comments: 0
Rating:

CVS employee Marty

Complaint from Navodita on 10 October 2021 about CVS Pharmacy.

I purchased a Care Pass and typically enjoy a 20% discount of CVS brand Products, however whenever I check out with CVS employee Marty he refuses to give me the discount. He is always rude, nasty and unhelpful. Read more

Comments: 0
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prescriptions

Complaint from ratandkat on 08 October 2021 about CVS Pharmacy.

I have 6 prescriptions on auto refill, but are never refilled when it is time to get them. I have to go to the pharmacy and request them. They have 5 people working in the pharmacy and people still have... Read more

Comments: 0
Rating:

Unprofessional PharmacyStaff

Complaint from Mr. T on 28 September 2021 about CVS Pharmacy.

After 3-12years of going back forth with this location'sstaff regarding many occasions where my medication has been denied refills or delayed for many days because they were contacting the wrong doctor to the prescription. I've informed them multipletimes... Read more

Comments: 0
Rating:

Redirect clinic refusing treatment

Complaint from Mommajones2021 on 11 September 2021 about CVS Pharmacy.

Today I walked in to the clinic with my 2 children. I hadn't made an appt because unless u want a covid screening there is no option online to schedule. So walk in was the plan. The clerk at the... Read more

Comments: 0
Rating:

Terrible Pharmacy service

Complaint from coconut6373 on 10 September 2021 about CVS Pharmacy.

I am a repeat customer of CVS pharmacy but I cannot deal with them anymore. It takes forever to get a prescription filled compared to other pharmacies and they are rude at times. Other pharmacies acknowledge you as... Read more

Comments: 0
Rating:

Very Disappointing Customer Service by Pharmacy Manager

Complaint from borroe on 09 September 2021 about CVS Pharmacy.

The Pharmacy Manager, Rochelle Philips, adamantly refused to give me my 3rd vaccine DESPITE my appointment for one being ed by CVS. She rudely stated that my compromised health issue, Diabetes and being being 71 yrs old does not qualify... Read more

Comments: 0
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