CVS Pharmacy Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

CVS Pharmacy complaint process

Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Pharmacy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Pharmacy complaints chart

We have received 12 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.

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CVS Pharmacy complaint statistics

Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

122
Total complaints
122
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 122 ratings

How to contact the customer service of CVS Pharmacy?

Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7287
Contact form:

You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Pharmacy reviews: (122)

Authentic experiences shared by our community for your benefit.

Misinformation

Complaint from pontilloj on 05 November 2022 about CVS Pharmacy.

Both stores had lied to me when I asked them if they had Liquid Musinex Decongestion Blue label on the shelf. When I went there the product was not available. I do not take lying very lightly Read more

Comments: 0
Rating:

Rudeness by nurse or whoever she was, in clinic

Complaint from bob lau on 31 October 2022 about CVS Pharmacy.

Sunday, Oct. 30, I visited the clinic in Mokena, Il. to get my Covid shot. The clinic hours said closes at 4:30, it was 4:07. The employee in that clinic area said, I can't do it, it's too late I... Read more

Comments: 0
Rating:

Rude and Disrespectful Pharmacy Tech

Complaint from PamelaJohn52 on 25 October 2022 about CVS Pharmacy.

Hello, I called the CVS Pharmacy on 10212022 to check on my prescription due to it stating that it was on hold when I checked the status on my CVS app. A young lady, who I am familiar with because... Read more

Comments: 1
Rating:

Breaking RegulationLaw?

Complaint from AC0316 on 14 October 2022 about CVS Pharmacy.

The Pharmacy at the Roscoe, IL store is not performing at an adequate level and should be closed pending further review. In their own words, they are “days” behind on filling prescriptions. They are turning people away, and telling people... Read more

Comments: 0
Rating:

Refused to Give Flu Shot

Complaint from NoreenF on 13 October 2022 about CVS Pharmacy.

I came in with BCBS insurance asking for a flu shot and they refused. They took my boyfriend with medicare but they refused me. Read more

Comments: 0
Rating:

Frustrated every time I use cvs app or phone

Complaint from Not Me on 12 October 2022 about CVS Pharmacy.

CVS would like you to use their app to renew prescriptions and get other information. This app and their automated phone system are completely unfriendly to users. Every time, yes, every time I have to interact with either... Read more

Comments: 0
Rating:

unprofessionalism

Complaint from soboshirley on 11 October 2022 about CVS Pharmacy.

I have been put thru a week of very poor service. I am elderly and disabled and take 15 meds a day. last week, Oct 3, received a text from CVS that my Rx was ready for pick up.... Read more

Comments: 0
Rating:

CVS Technician put in wrong code in computer

Complaint from Littlereds@yahoo.com on 10 October 2022 about CVS Pharmacy.

CVS Representative put in the wrong code in their computer, I was not able to get my medication, which they stated I needed a pre authorization, which was in correct, I’ve never needed a pre authorization, I get my seizure... Read more

Comments: 0
Rating:

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