CVS Pharmacy Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

CVS Pharmacy complaint process

Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Pharmacy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Pharmacy complaints chart

We have received 12 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.

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CVS Pharmacy complaint statistics

Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

122
Total complaints
122
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 122 ratings

How to contact the customer service of CVS Pharmacy?

Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7287
Contact form:

You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Pharmacy reviews: (122)

Authentic experiences shared by our community for your benefit.

Had bad attitude

Complaint from Queenkeysu on 19 May 2023 about CVS Pharmacy.

I had got told to call in the mornin witch I did and they told me to come in Eny time and it will take about 15 mins the. I come in and they tell me it’s gunna take 2!... Read more

Comments: 0
Rating:

Refusal to give vaccine resulting in delay of chemo treatment

Complaint from Moon kitty on 28 April 2023 about CVS Pharmacy.

I scheduled a Covid booster and shingles vaccine online as per my doctor’s instructions before I was supposed to start Ruxience infusions. As per the FDA guidelines anyone who is immunocompromised is eligible to receive the shingrix vaccine regardless of... Read more

Comments: 0
Rating:

Rude Pharmary Tech

Complaint from Dedmisten on 09 March 2023 about CVS Pharmacy.

I have called three times today and was on hold for at least 10 mintues someitmes longer. Finally get someone named Casey to answer the phone. She was incredibly rude and condescending to me. She basically called me a liar... Read more

Comments: 0
Rating:

hung up on

Complaint from farfar11 on 08 February 2023 about CVS Pharmacy.

why is it when my wife called to cancell 1 prescription they hung up the phone on her.so now when i contacted another pharmacy to tranfer all medications they wont answer the phone. very unprofessional,at the pharmacy i told to... Read more

Comments: 0
Rating:

7 days before pain medicine will be filled.

Complaint from EChristopher on 05 February 2023 about CVS Pharmacy.

On Saturday 242023 I was told it will be 7 days, 7 unbelievable days before pain medicine can be filled. Friday 232023 there were customers lined up down the aisle, waiting on the pharmacy to re-open. I asked what time... Read more

Comments: 0
Rating:

Rude and terrible customer service

Complaint from Mary Jo on 01 February 2023 about CVS Pharmacy.

CVS did not want to refill script due to cost. I called to check on script and that’s what they told me on 12323. I told them to fill it. Due to doctor visits and bad weather I... Read more

Comments: 0
Rating:

Poor service

Complaint from James Claytor on 01 December 2022 about CVS Pharmacy.

Picked up new perscription a inhaler took home and it did not work. Took back to store and told them they told me I had to contact the manufacture myself. Called them they called the store and told me I... Read more

Comments: 0
Rating:

Lack of service

Complaint from Dmd on 16 November 2022 about CVS Pharmacy.

Pulled up to pharmacy drive-through no one in line. Pushed service button at least 15 times waited over 20 minutes. Six cars in my line by the time we left. Read more

Comments: 0
Rating:

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