CVS Pharmacy Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

CVS Pharmacy complaint process

Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Pharmacy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Pharmacy complaints chart

We have received 12 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

CVS Pharmacy complaint statistics

Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

122
Total complaints
122
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 122 ratings

How to contact the customer service of CVS Pharmacy?

Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7287
Contact form:

You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Pharmacy reviews: (122)

Authentic experiences shared by our community for your benefit.

Embarrassment

Complaint from Embarrassing on 08 September 2021 about CVS Pharmacy.

It was 9:25pm, I had personal items, pads, tampons, enemas, amongst other supplies and didn’t have enough hands, so I had put it down ON THE REGISTER to grab eye lashes from the stand behind me.. When I turned to... Read more

Comments: 0
Rating:

Rude and and with holding prescription!!

Complaint from Txbear1969 on 30 August 2021 about CVS Pharmacy.

Have had problems getting my scripts from this store for about 8 months now my dr sends it in and they put on hold then i go ask about it and they put it thru! Today i went in and... Read more

Comments: 0
Rating:

TWO Discriminatiom and fraud

Complaint from carlintexas on 30 August 2021 about CVS Pharmacy.

This worthless store has messed up my meds so many times. I was, as always, suppose to receive 7 boxes of Toujeo insulin at once. This idiot pharmacist said she only had 4 boxes. I was told Saturday that I... Read more

Comments: 0
Rating:

TERRIBLE SERICE

Complaint from crazyboy on 20 August 2021 about CVS Pharmacy.

THEY NEVER ANSWER THE PHONE IN PHARMECY AND WHEN YOU CALL A REFILL IN OR THE COMPUTER CALLS U TO REFILL YOUR MEDS THEY ARE NEVER READY THEY SAY COME IN 1 HOUR I GO IN 3 HRS STILL NOT... Read more

Comments: 1
Rating:

Out of my prescription

Complaint from r.w.michael@hotmail.com on 02 August 2021 about CVS Pharmacy.

This will be the 2nd or 3rd time this pharmacy has informed me that they are out of my prescription. Without a time I do not know when it is expected in. This is ridiculous and could lead... Read more

Comments: 0
Rating:

Annoying Drive Through Service

Complaint from Annoy with lack of customer service on 23 July 2021 about CVS Pharmacy.

Using the drive through service would be better if they STOP USING THE INTERCOM SYSTEM. Every time it is used there is a constant loud squealing with system and makes it extremely hard to hear anything. I understand in regards to... Read more

Comments: 0
Rating:

ATTITUDE

Complaint from Dissatisfied CVS Customer on 03 July 2021 about CVS Pharmacy.

CVS — Disrespect and Poor Attitude to Senior Citizen and Veteran of the U.S. Armed Forces To Whom It May Concern July 3 2021 At about 1:15pm this day I was in the CVS store, located at 6516 Landover Road, Landover, Maryland, 20785,... Read more

Comments: 0
Rating:

Holding Insulin hostage

Complaint from Praying hands on 17 June 2021 about CVS Pharmacy.

61621-I ordered three(3) prescriptions on CVS.com( as I have done all this year. After paying required cost, I pressed delivery, within the hour my prescription for was delivered to me. Later that night I realized that my insulin was... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?