While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Pharmacy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with CVS Pharmacy? Submit your CVS Pharmacy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Pharmacy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional CVS Pharmacy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 11 complaints about CVS Pharmacy over the last 12 months. The graph below shows a monthly breakdown.
Curious about CVS Pharmacy's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of CVS Pharmacy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of CVS Pharmacy by calling 1-800-746-7287. If you want to reach out to CVS Pharmacy through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from GrumpyDS@yahoo.com on 22 December 2021 about CVS Pharmacy.
Prescriptions were PREPAID over the computer to a credit card. Got to the pick up window and the tech said we owed full amount. Showed tech the electronic receipt, but she said it was not paid. We paid full amount... Read more
Complaint from pc1016@gmail.com on 14 December 2021 about CVS Pharmacy.
Person at the checkout was talking to a female customer and told me to use the self-checkout in a rude manner because he was busy and treated me like i was a problem and should have known to use the... Read more
Complaint from Warlok069 on 08 December 2021 about CVS Pharmacy.
There was a mistake made on the receiver end that a middle name is optional. Not everybody uses a middle name all the time. Everything else was good. I have tried all day to visit 3 stores and called another... Read more
Complaint from chooseyourrainbow@gmail.com on 03 December 2021 about CVS Pharmacy.
I prepaid for my $20.00 order showing Levothyroxine at $10.00 plus Metronidazole vaginal gel at $10.00. What followed was pure confusion still not resolved. I was told 2 different things. The first thing I was told was... Read more
Complaint from Tajudeen on 23 November 2021 about CVS Pharmacy.
I was at your 14th street 1st Avenue location to purchase Aveeno lotion. Immediately, I walked in the one of the associate yelled what do want I answered her Aveeno lotion I asked where it is located and she... Read more
Complaint from Rosebud2 on 03 November 2021 about CVS Pharmacy.
I received an automated call on Tuesday October 26, 2021 telling me my prescription was ready. I went in on Wednesday and the pharmacy was closed due to no staff. I went on in... Read more
Complaint from R.Brown on 29 October 2021 about CVS Pharmacy.
CVS CEO, Corporate and Board of Directors have run CVS stores into the ground! Pharmacies are out of stock, medication quality is inconsistent depending on what county CVS medication supplies are purchased from. Store Pharmacists and staff are DRASTICALLY overworked,... Read more
Complaint from HOSSEIN on 27 October 2021 about CVS Pharmacy.
THIS IS THIRD TIME THAT THEY MAKE MISTAKES ON THE MEDICATION THAT I HAD TO REFILL AND HAD TO WAIT FOR ABOUT ONE HOUR MORE TO CORRECT THAT MISTAKE. THEY SHOULD REFILL MY PRISCRIPTION BEFORE I AM OUT OF IT NOT... Read more
Complaint from Wd53 on 27 October 2021 about CVS Pharmacy.
I keep having trouble filling a certain prescription. The pharmacy on Stetson in Hemet has had prior authorizations in their files that are good for a year yet they still make me get another 1 every month. This takes almost... Read more
Complaint from Nanafalls on 25 October 2021 about CVS Pharmacy.
I would like to express a complaint for the CVS location on 1017 Shelby Road Kings Mountain NC. On 1024 Sunday we went to the store to pick up 3 prescriptions and get a flu shot. We were told that... Read more
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