CVS Pharmacy complaint: Unable to get prescriptions refilled
Filed 3 Nov 2021 by Cynthia
I received an automated call on Tuesday October 26, 2021 telling me my prescription was ready. I went in on Wednesday and the pharmacy was closed due to no staff. I went on in Thursday only to wait in line for more than an hour to have the staff tell me that they don’t have the prescription in the store and it was on order and should be there on Monday. It also was not available at any CVS in a 20 mile radius. It is now Wednesday and there is no prescription and I cannot even get anyone to answer the phone. I am out of this medication. I also now have another prescription that is on order.
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