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CVS Pharmacy complaint: Refill

Open 112 views Pharmacy

Filed 30 Sep 2022 by Elizabeth

My dr. Sent a prescription to cvs pharmacy yesterday. I called today to see if it was ready and was told it was too early , my insurance would not pay until Oct 3. I checked with my insurance and they said they didn’t even try to run it thru. My last refill was 7-8-22 and you can usually fill a week or 2 ahead since it is a 90 day script. This was a out right lie on the person that answered the call. I called back they ignored my complaint but said it would be filled by 5pm today, I seriously doubt that I have had to wait longer than the time they said. What is going on?

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