While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Karen Z on 15 April 2022 about Capital One.
I was arrested in Arizona on June 22, 2021, and remained in custody until January 4, 2022. While incarcerated, there were several (18) Zelle transfers from my Capital One 360 checking account. I filed a dispute both verbally for all... Read more
Complaint from Lazaro G. Martinez on 12 April 2022 about Capital One.
Can not set up account. The system keeps going over same questions. LOUSY!!!!!!!!!!!!!!!!!!! Read more
Complaint from Real_is_Real on 04 April 2022 about Capital One.
I have called Capital One Auto three times today. My car engine is irreparable and it wasn't due to an accident, so insurance is not involved. It just stopped working and I had it towed to the mechanics and they... Read more
Complaint from Libby griffin on 30 March 2022 about Capital One.
Reviewed late payments had 2, called Capital One asked if they could remove them, they said no. Checked report 2 weeks later late payments had gone from 2 to 9. They had gone back years and added late payments, I... Read more
Complaint from Fleck on 29 March 2022 about Capital One.
I called today wanting to make a payment on my wifes credit card so there wouldnt be a late fee or late charge. I was told because I didnt have the full 16 digit account number I could not... Read more
Complaint from JK Tunell on 21 March 2022 about Capital One.
In late January, my debit card stopped working, and when looking at my account online, I see a message saying your funds are currently not available for withdrawl, and to call customer service. Upon contacting customer service, I've been... Read more
Complaint from MissyKay2021 on 19 March 2022 about Capital One.
I am kindly asking for you guys to please stop mailing me offers by invitation only and pre-approval letters. I am constantly getting either both of them at the same time or one at the beginning of the week and... Read more
Complaint from gagne1021 on 16 March 2022 about Capital One.
Need to change a canceled flight made for last September. Not able to do on-line as they changed systems not available. Try to call and told there are only a very few people that are trained in the old... Read more
Complaint from asbmwsnell on 01 March 2022 about Capital One.
My name is Samuel I, Kelly Jr. I recieved a credit card from Capitlone (quicksilver) I paid 300.00 on Capital one credit card from Navy federal account on 2242022. To date, Capital one is stating that they have not recieved... Read more
Complaint from Mark F on 23 February 2022 about Capital One.
As a longtime customer of Capital one, I believe my request for a reversal of a late fee due to a misunderstanding in auto payments that I was certain I set up. In dealing with complications with my health, I... Read more
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