While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Discriminated on 22 February 2022 about Capital One.
Though having an 812 Credit Wise TransUnion score on February 17,2022 at the time of requesting a Capital One Rewards credit card I was refused - even though I also graded at 100% for paying my bills on time. Talking... Read more
Complaint from 1babybrown on 18 February 2022 about Capital One.
On 9072021, I purchased 2 bottles of CBD Gummiers from Lucent Valley (Macombr order 1248746) for buy one and get one free for $54.00, but the company charge my Capital One credit card $119.36, over charge me by $65.00. ... Read more
Complaint from F.S. Palazzolo on 09 February 2022 about Capital One.
I have attempted to secure a copy of my 1099-INT form for 2021 since the beginning of February 2022. Generally Capital One will post them online at the last possible day - Jan. 31. This year they did not... Read more
Complaint from Jim Gibson on 27 January 2022 about Capital One.
When in the emergency waiting room at the hospital waiting for service for my wife who had covid a friend texted a list of doctors who would do video calls and appointments were available for that day. This was early... Read more
Complaint from garfield on 27 January 2022 about Capital One.
i have been preapproved for a savor card over 10 times that capitol one sends me everyday. i filled out the regular application and they pulled my credit on january 6,2022. they said i cannot be verified because i had... Read more
Complaint from harrison2310 on 09 January 2022 about Capital One.
I have been with Capital one for several years. The early part of December 2021, I asked the card service person if i could upgrade my credit card to a Quick Silver Rewards Card. He said, YES. ... Read more
Complaint from customer ass hole on 08 January 2022 about Capital One.
canceled my auto pay but still had pextra payment pulled even when no payment was due on one of the two cards then was informed all i could expect was a check in the mail and i find thisbs ... Read more
Complaint from DonDon on 04 January 2022 about Capital One.
When I applied, they said I qualify for $1500.00, but when I got the card, it only had $300.00 limit on it. I have not used the card yet they say I owe $79.00 now after only having the... Read more
Complaint from Tinadookid69 on 02 January 2022 about Capital One.
I applied for a capital one card and got approved for a 5000 card. I went to go pay my electrical bill and it got declined so I called them up and asked why. They informed me that they had... Read more
Complaint from Cat2021 on 30 December 2021 about Capital One.
I cannot pick up the phone every day, especially when I owe money on my mobile phone except the difference between my mobile bill and Capital One's auto loan payment is that I've explained my situation countless times and still... Read more
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