While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about BitStarz over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
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We have received 29 complaints about BitStarz over the last 12 months. The graph below shows a monthly breakdown.
Curious about BitStarz's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from JohnGio444 on 24 March 2023 about BitStarz.
I have screen recordings of at least 3 hours of Black Jack gambling on Bitstarz Casino website. I’ve been depositing money for the last month, knowing there is absolutely no way of winning I kept depositing and kept playing just... Read more
Complaint from Lilgurll on 06 January 2023 about BitStarz.
I won 1100.00 on Bitstarz they asked me to upload proof of residency. Which I did. First it was mo jpeg switched to pdf. I upload my license, passport, workers permit, utilities bills, employment verification, insurance information. Then when I... Read more
Complaint from heff86 on 03 January 2023 about BitStarz.
on Wednesday December 28th I deposited 4.92 I then played some slots but mostly table games by Friday the 30th I had won up to 0.051 bc which is $800 that's when I apparently was credited with a Friday loyalty... Read more
Complaint from Kirk93 on 03 December 2022 about BitStarz.
Rogue casino practices. They claim that they don't accept players from the United States however there is nothing in place to prevent such players from registering. This means that they are allowing illegal gambling transactions in states that restrict online... Read more
Complaint from MichelleLeeann on 19 August 2022 about BitStarz.
I won on my first deposit of 0.00600000 btc. The casino matched me and I had .012btc. I got through their advertised 40X playthrough requirement and still had balance of .045 after meeting all the advertised requirements to cash out.... Read more
Complaint from MITCHELGERMAN on 26 May 2022 about BitStarz.
This casino is a FRAUD Read more
Complaint from Rachellisaj on 30 April 2022 about BitStarz.
Somebody used my card and details to set up an account, I live in the UK which your site is supposed to be blocked from and 1300 pound was removed from my account, the account was never flagged for depositing... Read more
Complaint from Quelindaricefield on 14 April 2022 about BitStarz.
They have very rude customer services And took my winnings as forfeited since I won it from their free spin!! They only “left me with mbtc2.50 out of my mbtc17.740 Read more
Complaint from Koreysolomon69@gmail.com on 12 February 2022 about BitStarz.
1. I had a account under a Gmail called dazta (voided for security) 2. I lost access to said account could not cash out loosing 500$ usd. Okay cool my fault 3. Messaged there rude dumb ass fuckikg customer support hereo and... Read more
Complaint from Xiuwenwu on 12 January 2022 about BitStarz.
Hello Bitstarz has been mostly my sole 1 casino for about 2 years now and I really thought that this casino was way more honest than other online casinos. Knowing what I know now I’m not so sure because I am... Read more
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