So I was playing on a site bitstarz.com. I was using play money while I waited for my deposit to come thru... after waiting for a lengthy time and no deposit coming in told that I played it.... so some... Read more
BitStarz complaints
BitStarz Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about BitStarz over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
BitStarz complaint process
Do you have a dispute or had a bad customer experience with BitStarz? Submit your BitStarz complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of BitStarz.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional BitStarz complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about BitStarz?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
BitStarz complaints chart
We have received 29 complaints about BitStarz over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
BitStarz complaint statistics
Curious about BitStarz's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
45
Total complaints
44
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
45 ratings
BitStarz reviews: (45)
Authentic experiences shared by our community for your benefit.
Deposit methods unavailable
Complaint from Karts on 11 November 2023 about BitStarz.
I love playing at bitstarz casino and have been a member for several years. However about a year ago the casino decided to take away my ability to deposit via creditcard or paysafe. The only deposit method that became available... Read more
Unpaid Winnings and Account Deletion Controversy”
Complaint from KINGGAIGE on 24 October 2023 about BitStarz.
The complaint against Bitstarz revolves around unpaid winnings and a contentious account deletion. The player contends that their account was deleted on 4/15/23, allegedly due to Responsible Gaming (RG) concerns, which they assert is inaccurate. They maintain that no communication... Read more
Closure of my account
Complaint from Bitchh123 on 19 September 2023 about BitStarz.
They told me I have more than one account but I never knew I even had an account because I have had my accounts hacked multiple times, and they closed my account but how was I supposed to know I... Read more
Bitstarz s
Complaint from Jademoon on 21 August 2023 about BitStarz.
I'm tired if trying to purchase crypto I can't get passed my verification code to even purchase any coins to pay worth not to mention all these free spins is bull Hansen down what far either to aggravating. Read more
Cash out confiscated
Complaint from Dunnowot11 on 09 August 2023 about BitStarz.
They confiscate my cash out for something about an ip address or 2 accounts open it was 760 Read more
Forfeited of $20,000 in btc
Complaint from KINGGAIGE on 06 August 2023 about BitStarz.
I first had bitstarz close all of my old accounts to make sure I didn’t have any other accounts. Everything was fine no huge wins like $20k. But A $1000 here and there with zero problems… I lost my phone and... Read more
Bitstarz cancel my withdrawal
Complaint from Frankgtv6 on 01 August 2023 about BitStarz.
On 2023-july-15 in Bitstarz casino I have done 3 withdrawal requests 3950.00cad$, 3960.00cad$, 2410.00cad$, in ltc, i choose ltc because the deposit i used was flexepin but i cannot withdraw with flexepin, but i have already done some deposit in LTC... Read more
Withdrawal
Complaint from Helpaplayerout on 25 July 2023 about BitStarz.
I won on bitstarz and they won't give me my winnings. Yesterday they stated thier processor was down so I made another deposit it went straight through. So they said wait 24 hours it's been over 24 hours this is... Read more
Bitstarz is witholding my withdrawl
Complaint from All house groove radio on 24 July 2023 about BitStarz.
I was at my favorite casino this past Friday. The 21st when lo and behold I hit a little jackpot so I decided I want to cash out no big deal right wrong here it is 4 days... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
