Filed 24 Oct 2023 by Clint
The complaint against Bitstarz revolves around unpaid winnings and a contentious account deletion. The player contends that their account was deleted on 4/15/23, allegedly due to Responsible Gaming (RG) concerns, which they assert is inaccurate. They maintain that no communication about the account deletion occurred between 4/15/23 and the day they deleted the account and created a new one with support’s assistance. The player possesses evidence indicating that support was cognizant of their actions, contradicting Bitstarz’s assertions. The player is seeking resolution to obtain their deserved winnings.
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