BitStarz Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about BitStarz over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 6, 2024

BitStarz complaint process

Do you have a dispute or had a bad customer experience with BitStarz? Submit your BitStarz complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of BitStarz.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional BitStarz complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about BitStarz?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

BitStarz complaints chart

We have received 29 complaints about BitStarz over the last 12 months. The graph below shows a monthly breakdown.

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BitStarz complaint statistics

Curious about BitStarz's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

45
Total complaints
44
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 45 ratings

BitStarz reviews: (45)

Authentic experiences shared by our community for your benefit.

Bitstarz will steal your money

Complaint from Magnus520 on 02 January 2022 about BitStarz.

These guys will rip you off. I joined them from a site that said they provide to the USA. I complained many times and included where I was from. The continued to let me deposit and play and play and... Read more

Comments: 1
Rating:

Horrible customer support

Complaint from Sonny93 on 22 December 2021 about BitStarz.

I clicked on a game, went into the screen to lower my bet as I was attempting to slide the scale to lower it it froze the screen just froze entirely, when I was able to back out I had... Read more

Comments: 0
Rating:

They took all of my winnings 5.5k

Complaint from Aasspp on 30 October 2021 about BitStarz.

I played on bitstarz and made a deposit. It told me that I had 50 free spins on Dia de los Muertos. I.played and then afterwards went and played triple dragon. I won big. After I left and checked and... Read more

Comments: 0
Rating:

Fixed Roulette Wheel

Complaint from Wuttah Boi on 03 March 2020 about BitStarz.

The outcome on the Live roulette wheel is not random, it is fixed!! Meaning that no matter what you bet they are able to pick the outcome number or colour or odd or even. They are suppose to be a reputable online... Read more

Comments: 0
Rating:

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