BitStarz complaint: They took all of my winnings 5.5k
Filed 30 Oct 2021 by Aaron
I played on bitstarz and made a deposit. It told me that I had 50 free spins on Dia de los Muertos. I.played and then afterwards went and played triple dragon. I won big. After I left and checked and my 77 was still available but the rest was locked. I played through the entire bonus requirement and cashed out. I contacted chat and asked the. If everything good and even sent documents and they said yes
Then put of nowhere they cancelled my withdrawl and said that because I bet more then 5 dollars (when the play through amount was 5900) I forfeit all my money and I’m outta luck.
Report
Discussion
0 comments
No comments yet. Been through something similar with BitStarz? Start the discussion above.
More BitStarz complaints
View all 51Horrible customer support
I clicked on a game, went into the screen to lower my bet as I was attempting to slide the…
Screen froze never place the BET lost my money no support
I clicked on a game, went into the screen to lower my bet as I was attempting to slide the…
Fixed Roulette Wheel
The outcome on the Live roulette wheel is not random, it is fixed!! Meaning that no matter what you bet…