Filed 30 Apr 2022 by Rachel
Somebody used my card and details to set up an account, I live in the UK which your site is supposed to be blocked from and 1300 pound was removed from my account, the account was never flagged for depositing that much in one sitting and when I flagged this with your support team there response was people deposit large amounts all the time this is a casino which was a pretty rude response. You are supposed to flag accounts that appear to have an issue which did not happen which is a breach of responsible gambling and also your site is meant to be blocked from Northern Ireland
Report
Discussion
0 comments
No comments yet. Been through something similar with BitStarz? Start the discussion above.
More BitStarz complaints
View all 51Didn’t let me cash out my win.
I won on my first deposit of 0.00600000 btc. The casino matched me and I had .012btc. I got through…
HORRIBLE. DO NOT GIVE ANY $
This casino is a FRAUD
mBtc17.740 winning
They have very rude customer services And took my winnings as forfeited since I won it from their free spin!!…