Damaged luggage
Complaint from Departure flight TS 802 on 15 April 2024 about Air Transat.
One wheel from the suitcase was broken and lost in brand new suitcase which I bought short time before my vacation Read more
Our sentiment meter has identified a 100% increase in complaints about Air Transat over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Air Transat's offerings.
Sentiment data last updated on May 14, 2024
Do you have a dispute or had a bad customer experience with Air Transat? Submit your Air Transat complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Air Transat.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Air Transat complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about Air Transat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Air Transat's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Departure flight TS 802 on 15 April 2024 about Air Transat.
One wheel from the suitcase was broken and lost in brand new suitcase which I bought short time before my vacation Read more
Complaint from Lord Jan on 09 March 2024 about Air Transat.
Worst experience with a travel company ever. Never book with these travel agents. They are very rude and they have no communication nor empathy. Flight is due on march 17th 2024 and still no tickets given Policy is policy but I... Read more
Complaint from Merrillwoodchuck on 03 September 2023 about Air Transat.
Machines would not print baggage tickets. Proceeded to representative at the club class line. She advised only one rep at counter. Told us to join very long line up with everyone. 10 minutes later second counter opened. Then started opts... Read more
Complaint from Rosemarie Salvatore on 23 May 2023 about Air Transat.
I am following up on a letter of complaint sent via registered mail on Jan 18th, 2023. On Aug 8th, 2022, I booked with Air Transat (booking Ref BKGGOO/Ticket 649 5221 156616) for a return flight from Ireland on... Read more
Complaint from James01010101 on 28 April 2023 about Air Transat.
Hello, I attempted to contact and work with AirTransat Customer support. My father is at the tail-end of fighting cancer and will die before our trip. When we booked the trip, his oncology team believed he had at least 3 good... Read more
Complaint from tomboulter on 27 April 2023 about Air Transat.
Our flight light TS206 on August 23rd was delayed by 24 hours due to a technical fault. Although the airline provided accommodation during the delay, myself and my partner were required to take additional unplanned time off work, which we... Read more
Complaint from BrendaSyp-Pot on 24 January 2023 about Air Transat.
I booked a flight in August 2022 for myself and 4 family members to return home from an Alaskan cruise tour that ends in Vancouver. I booked an 11:25am flight from Vancouver to Montreal. When putting flight info into the... Read more
Complaint from Joe De Sousa on 13 January 2023 about Air Transat.
To whom this may concern. My name is Jose Pereira De Sousa. I’ve been flying over 4 years with Air Transat. This year was the worst flight experience I’ve had. On August 10 2022 my wife and I flew... Read more
Complaint from sergiykozlov on 28 December 2022 about Air Transat.
My name is Nicolas Kozlov and my dad's name is Sergiy Kozlov. My father and I visited Cuba, Playa Pesquero, on the 3rd of November and we came back to Montreal the 10th. When we came to our destination (hotel),... Read more
Complaint from Wally123 on 16 December 2022 about Air Transat.
We were on our way to our week long vacation to Punta Cana and I decided to ask at the counter at the airport to see if they had any club class seats available. They said they had 8... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people