Our sentiment meter has identified a 100% increase in complaints about Air Transat over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Air Transat's offerings.
Sentiment data last updated on April 29, 2024
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We have received 5 complaints about Air Transat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Air Transat's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Iwona on 21 March 2022 about Air Transat.
We have booked flight tickets to Canada from UK in 2020. Due to covid outspread we couldn’t go and after speaking to airtransat on numerous occasions and they have offered a travel voucher. However, it wasn’t 100% of our costs.... Read more
Complaint from Vickerage on 06 February 2022 about Air Transat.
I originally booked on air transat Montreal to Liberia (RJ3XR1)leaving January 24 2022 with a Club Standard ticket . Then i changed my flight to January 17 Club Standard. Meanwhile my wife, Suzanne LeBon was booked on Club Standard leaving... Read more
Complaint from Maryse on 11 January 2022 about Air Transat.
They cancel my flight and never advise me of, now they said I was a not show in a middle of a pandemic Read more
Complaint from sdasilva51@hotmail.com on 18 December 2021 about Air Transat.
We paid for Option Plus with our vacation. We went to Dominican Republic on Dec 7th 2021 returning on Dec 15th 2021. We purchased Option Plus as we could do seat selection. We chose seats in... Read more
Complaint from JeffB on 02 December 2021 about Air Transat.
We are two years into Covid. There is absolutely NO excuse that Air Transat can not service their customers. I have waited for hours on the phone. Never does anyone pick up. I have screen... Read more
Complaint from P.OED on 15 September 2021 about Air Transat.
You are selling hotel packages for Brisas Guaralvaca , Holguin , Cuba for October 1 . But the hotel is closed will not re-open till October 5 at the earliest. You will take the customers money later inform... Read more
Complaint from USER@complaint.bizz on 06 August 2021 about Air Transat.
We purchased tickets from Toronto to Patis on a flight with Air Transat in April (return flight in May) 2020, which was cancelled due to Covid-19 pamdemins. We purchased the tickets from GATE1.CA, an online travel agent. We are requesting refund... Read more
Complaint from jay77 on 20 March 2021 about Air Transat.
my flight was cancelled by you and told as per COVID- 19 that was why i'm Requesting a full refund of flight of $536.71 now being told by travel agent wont be but i wont accept that... Read more
Complaint from BillLennox on 16 October 2020 about Air Transat.
Where do I start - a lot of the issues where out of Air Transat hands which I will amit as COVID had a lot to do with it but the biggest issue I have and I am still having... Read more
Complaint from Discouraged customer on 11 January 2020 about Air Transat.
My husband and I booked a trip with trip-central to vacation in Mexico and then with all the publicity with travel advisories decided to pay a 100.00 fee to transat to change our destination to Jamaica. We were excited about... Read more
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