Air Transat Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Air Transat over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Air Transat's offerings.

Sentiment data last updated on March 28, 2024

Air Transat complaint process

Do you have a dispute or had a bad customer experience with Air Transat? Submit your Air Transat complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Air Transat.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Air Transat complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Air Transat?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Air Transat complaints chart

We have received 5 complaints about Air Transat over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Air Transat complaint statistics

Curious about Air Transat's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

39
Total complaints
39
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 39 ratings

Air Transat reviews: (39)

Authentic experiences shared by our community for your benefit.

Never book with these travel agents

Complaint from Lord Jan on 09 March 2024 about Air Transat.

Worst experience with a travel company ever. Never book with these travel agents. They are very rude and they have no communication nor empathy. Flight is due on march 17th 2024 and still no tickets given Policy is policy but I... Read more

Comments: 0
Rating:

Club class

Complaint from Merrillwoodchuck on 03 September 2023 about Air Transat.

Machines would not print baggage tickets. Proceeded to representative at the club class line. She advised only one rep at counter. Told us to join very long line up with everyone. 10 minutes later second counter opened. Then started opts... Read more

Comments: 0
Rating:

Delay of flight TS206 on August 23rd 2022

Complaint from tomboulter on 27 April 2023 about Air Transat.

Our flight light TS206 on August 23rd was delayed by 24 hours due to a technical fault. Although the airline provided accommodation during the delay, myself and my partner were required to take additional unplanned time off work, which we... Read more

Comments: 0
Rating:

Flight change without my consent

Complaint from BrendaSyp-Pot on 24 January 2023 about Air Transat.

I booked a flight in August 2022 for myself and 4 family members to return home from an Alaskan cruise tour that ends in Vancouver. I booked an 11:25am flight from Vancouver to Montreal. When putting flight info into the... Read more

Comments: 0
Rating:

Air Transat flight F2JBHE

Complaint from Joe De Sousa on 13 January 2023 about Air Transat.

To whom this may concern. My name is Jose Pereira De Sousa. I’ve been flying over 4 years with Air Transat. This year was the worst flight experience I’ve had. On August 10 2022 my wife and I flew... Read more

Comments: 0
Rating:

Bad Service.

Complaint from sergiykozlov on 28 December 2022 about Air Transat.

My name is Nicolas Kozlov and my dad's name is Sergiy Kozlov. My father and I visited Cuba, Playa Pesquero, on the 3rd of November and we came back to Montreal the 10th. When we came to our destination (hotel),... Read more

Comments: 0
Rating:

cannot get on the plan, I need refund

Complaint from lilylvv219@gmail.com on 02 December 2022 about Air Transat.

I booked Air Transat ticket from Varadero to Toronto for Dec.01, flight number TS557. ation number DRZFYK and my name is Qian Xu. So the flight is supposed to take off 11.30am. I arrive at Varadero airport at 9am, and... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?