RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 16, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 7 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

Charged 1056 PLN for check in

Complaint from Caitlin520 on 11 July 2023 about RyanAir.

I’m a mom traveling with two young children (infant and toddler), my spouse, and my mother in law. We purchased tickets for a flight to Ireland, we had a family emergency. I tried to check in and wasn’t able... Read more

Comments: 0
Rating:

Health Safety Issues

Complaint from FR 131 on 07 July 2023 about RyanAir.

I have already tried to summit my compliant, Ryan Air keep sending it back, and trying to confuse this very serious issue, Ref 37022168. So you can look this ref up and find complaint. Read more

Comments: 0
Rating:

Delayed flight

Complaint from Yuliia customer number JYGVML. Booking number 338666647 on 17 June 2023 about RyanAir.

Our flight due to leave at 20.25 on 24/3/23 but was delayed and didn't depart til 09.45 on 25/3/23. Read more

Comments: 0
Rating:

Overcharged 55Euro for printed boarding pass

Complaint from Eileen still on 24 May 2023 about RyanAir.

My reference number was 11744657904. On the 11th May 2023 I had a ed booking from Naples to Luton London. I eventually got my boarding pass printed out by the help of a person who was able to use a... Read more

Comments: 1
Rating:

Refund for delayed flight for more then 12 hours

Complaint from Svetlana on 24 March 2023 about RyanAir.

Hello. My name is Svetlana Peykov. On 180223 a bought a ticket to the flight by Ryanair from Paphos Cyprus to Tel Aviv Israel for 120623, departure time at 07:10 ( Booking references: Z934NE). (Travel document is attached) On 100323 I got an... Read more

Comments: 1
Rating:

Denied access on plain

Complaint from Peter Malfait on 27 January 2023 about RyanAir.

On January 6th we were checked into a flight to Belgium (FR 613) via Manchester (FR 9095). We arrived at the gate well in advance but were denied access to the plane because we could not present an international passport.... Read more

Comments: 0
Rating:

EU261 Ryan Air form

Complaint from FRyf on 09 January 2023 about RyanAir.

Following a cancelled flight and 3 days stuck in Germany waiting for a rescheduled flight we want to get a refund from Ryan Air for our hotel and meals fees. We have attempted to fill in the EU261 Ryan air form... Read more

Comments: 0
Rating:

Damage

Complaint from Maksym3892 on 22 December 2022 about RyanAir.

I was unable to check in for my flight online. I tried to do this during the day, but the attempts were unsuccessful. We arrived at the airport early, so we could check in online if possible. It lasted for... Read more

Comments: 0
Rating:

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