Complaints about RyanAir

Ryanair is from orgin an Irish low-cost airline headquartered in Swords, Dublin and Ireland. Ryanair not only provides you best prices on cheap flights but also bring you the lowest price car hire and hotel bookings. As with any airline, something can go wrong at Ryanair. Was your flight cancelled without notice? Did you receive bad customer service? Did you need to wait for hours on your rented car after you just landed?

How to file a Ryanair complaint?

Whatever your complaint about Ryanair is, follow the next three steps in order to have the best chance to resolve your complaint.

1. Write a complaint and don't forget to mention your desired solution.
2. File your complaint online on our website,, to make sure it will receive some attention.
3. Report your complaint directly to Ryanair and mention that you posted your complaint on

Statistics of RyanAir in the category Airlines

40 number of complaints
1.6 /10
21 votes

Complaints timeline

Check in issue

Complaint from on 17 September 2019 about RyanAir in category Airlines

Hello, We were travelling from Milan to Dublin on 16th of September. A Few days before flight I was trying to do my check in online i can't do that because the website didn't let to check in second passenger it... Read more


Complaint from on 27 August 2019 about RyanAir in category Airlines

I had a very unsatisfying encounter with one of your employees at Bruxelles Charleroi Airport. She was rude, she was offensive and very in professional. She insulted me and my family, she throw my baggage and she didn't even care.... Read more

Refused boarding

Complaint from on 19 August 2019 about RyanAir in category Airlines

It was our first flight with Ryan air, we were not at all informed about charges if you don't Print out the boarding passes, so we got to the airport and were told the extra fees for the boarding passes.... Read more

Check in trick

Complaint from on 13 August 2019 about RyanAir in category Airlines

I have bought 3 tickets (3 adults and 2 children) in advance from Marrakech to Porto and nothing was informed about the charge of fees if I didn't do the check in online (it was my first flight with Ryanair),... Read more

Transport of cello

Complaint from on 21 July 2019 about RyanAir in category Airlines

Dear representative of Ryanair, I had a hard time booking, and Paying, for a seat for a cello. When my daughter finally came to the airport in Milano, the service staff at the în checking missed to see on thecticjey... Read more

€220 checkin fees

Complaint from on 21 June 2019 about RyanAir in category Airlines

Booked a flight with Ryanair via edream, for 04.06.2019, from Karlsruhe Baden Baden to London Stansted. Online checkin process for my oldest son (12years) was unsuccessful. Kept getting a message that online checkin for adults was from 16years old. However,... Read more

Involuntary denied boarding by Ryanair

Complaint from on 20 June 2019 about RyanAir in category Airlines

Dear team, We were involuntary denied boarding by Ryanair. In accordance with their NOTICE IN THE EVENT OF DENIED BOARDING they promise compensations (ticket cost, meals, hotel, re-routing, other expenses that they cannot cover) but we didn't even receive a refund... Read more

Delayed in queue

Complaint from on 20 June 2019 about RyanAir in category Airlines

On Sunday, June 9, we were going to fly from Milan to Sofia by Rynair. They asked for an extra 50 euro because we didn't check in online. then we said let's pay ok but the payment point was too... Read more